Quality Assurance Supervisor - Day Shift

Echo Lake Foods, Inc.•Burlington, WI

About The Position

Echo Lake Foods is seeking a Quality Assurance Supervisor to lead plant-level food safety and quality activities, supervise QA Technicians, and ensure compliance with regulatory, customer, and company standards. The role calls for hands-on experience with food manufacturing quality systems, strong leadership, and cross-functional collaboration to support safe, compliant, high-quality production. The stated hours are 6:00 AM–4:00 PM.

Requirements

  • High school diploma or equivalent.
  • At least 1–2 years of quality assurance experience in a food manufacturing environment.
  • Knowledge of food plant sanitation programs and processes.
  • Knowledge of microbiological testing and analyses.
  • Strong communication, analytical, and math skills.
  • Ability to walk throughout all plant areas for extended periods.
  • Ability to climb ladders and step stools as required.
  • Ability to lift, carry, or move up to 30–40 pounds.
  • Visual and sensory acuity to detect food safety and quality variations in products.
  • Ability to work in a manufacturing environment with varying temperatures and conditions.

Nice To Haves

  • Experience managing or scheduling QA Technicians in a food manufacturing environment.
  • HACCP certification or willingness to obtain it.
  • PCQI certification or willingness to obtain it.
  • SQF certification or willingness to obtain it.
  • Bilingual Spanish skills.

Responsibilities

  • Manage and direct Quality Assurance Technicians, including scheduling and covering for key personnel absences.
  • Oversee in-plant food safety and quality activities, including food safety training programs.
  • Monitor and verify HACCP critical control points daily and support development, review, and updates to HACCP plans in coordination with the QA Manager.
  • Investigate customer complaints and help implement corrective actions to eliminate root causes.
  • Verify labeling, date coding, packaging accuracy, and compliance with product specifications.
  • Evaluate product taste, texture, appearance, and smell against established standards.
  • Help maintain Child Nutrition (CN) programs and certification requirements.
  • Support relationships with regulatory agencies, including FDA, USDA, and WDATCP, and stay current on relevant regulatory changes.
  • Evaluate plant processes to identify food safety and quality risks and opportunities for improvement.
  • Help develop and implement SOPs and SSOPs to improve food safety, sanitation, and operational performance.
  • Support documentation and compliance for GFSI (SQF), FSMA, CN, Organic, and other programs.
  • Assist with oversight of the sanitation program and coordinate with the Sanitation Supervisor.
  • Support product sampling, environmental monitoring (EMP), and other testing programs according to company procedures.
  • Participate in training and development initiatives for QA staff.
  • Perform additional duties related to food safety, quality assurance, and sanitation as assigned.

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Free life insurance
  • Paid time off
  • Vision insurance
  • Company contribution of 3% of base pay in company stock, regardless of employee contribution
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