Quality Assurance Coordinator

A. Duie Pyle, Inc. • Allentown, PA

10d • Onsite

About The Position

As a full-time Quality Assurance Coordinator, you will provide support to customers and the internal workforce at the company’s warehouse in Allentown, Pennsylvania. The role coordinates shipment-related communications, supports accurate billing, prepares and audits reports, and documents customer interactions. The position requires warehouse and inventory experience, familiarity with warehouse management systems and Microsoft Office, and the ability to work flexibly to meet business needs.

Requirements

• Ability to work in a fast-paced environment with strong attention to detail.
• Experience performing cycle counts and counting and verifying inventory accuracy.
• Experience using a Warehouse Management System; SAP is preferred.
• Forklift experience.
• Strong familiarity with Microsoft Word, Excel, and Outlook, plus basic typing skills.
• Ability to prioritize tasks, meet deadlines, and work effectively independently and/or as part of a team.
• Willingness to maintain a flexible schedule to meet business needs, including early mornings, evenings, and non-traditional holidays.

Nice To Haves

• At least one year of prior customer service experience.
• Experience with SAP.

Responsibilities

• Coordinate communication with customers, drivers, and Accounts Receivable regarding Driver Collect and C.O.D. shipments.
• Ensure accurate billing of shipments.
• Compile and deliver custom reports and perform daily report audits.
• Document customer interactions for follow-up and record-keeping purposes.

Benefits

• Weekly pay every Friday via direct deposit.
• Paid vacation, PTO, and annual holidays.
• Medical, dental, vision, and life insurance.
• 401(k) with company match.
• Annual profit sharing, described as 100% employer paid.
• Short-term and long-term disability.
• Wellness programs that provide a yearly benefits discount.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed