Quality Assurance Coordinator

Target Hospitality • The Woodlands, TX

4d

About The Position

The Quality Assurance Coordinator supports the company’s Quality Assurance program across hospitality operations by helping maintain quality standards, audit processes, documentation, and continuous improvement. The role works with management and operational teams to monitor quality performance, address findings, maintain accurate records, and support compliance with company standards, policies, and procedures.

The coordinator organizes and tracks audits, inspections, findings, corrective actions, and follow-up activities; maintains quality documents and records; reviews quality data for trends and improvement opportunities; and supports consistent application of company and brand standards. The position may also assist with property inspections, openings, readiness activities, punch lists, and other quality-related projects as needed.

Requirements

• Experience in Quality Assurance, Quality Control, hospitality operations, auditing, compliance, or a related field is preferred.
• Experience with quality documentation, audits, inspections, or corrective action processes is preferred.
• Strong organizational and recordkeeping skills.
• Strong written and verbal communication skills.
• Attention to detail and ability to manage multiple assignments and follow-up items.
• Ability to review quality information and identify trends or recurring issues.
• Proficiency with Microsoft Office applications, including Excel and Word.
• Ability to work with management and operational teams across different departments.
• Valid driver’s license and ability to travel as needed.
• Ability to learn and work with additional quality and operational systems as needed.

Nice To Haves

• Experience with quality assurance, quality control, auditing, inspection, document management, or similar software.
• Experience with HSI, MaintainX, Medallia, QT9, or similar systems.
• Relevant quality assurance, quality control, auditing, or industry-related certifications; preferred but not required.

Responsibilities

• Support Quality Assurance activities across hospitality operations.
• Coordinate, track, and maintain records of audits, inspections, findings, corrective actions, and follow-up activities.
• Communicate with management and operational teams regarding quality findings, corrective actions, and required follow-up.
• Develop, review, and maintain SOPs, checklists, audit forms, inspection forms, and other quality-related documents.
• Maintain document control and ensure quality records and documents remain organized and current.
• Assist with developing, scheduling, and coordinating audits and inspections based on company standards and operational requirements.
• Monitor audit results and corrective actions and coordinate follow-up reviews or re-audits as needed.
• Review quality data to identify trends, recurring findings, and opportunities for improvement.
• Maintain quality trackers, dashboards, metrics, and reports for management review.
• Support the implementation and consistent application of company and brand standards across operations.
• Assist with inspections, property openings, readiness activities, punch lists, and other quality-related projects as needed.
• Work with different departments to support quality initiatives and continuous improvement.
• Perform other quality assurance duties as assigned.

Benefits

• Free housing, meals, laundry, and gym access while on rotation at the lodge.
• Medical, vision, and dental insurance.
• HSA and FSA options.
• Employee Assistance Program.
• VPI pet insurance.
• 401(k) plan with company match.
• Online enrollment portal for benefits.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed