Quality Assurance Coordinator

A. Duie Pyle • Allentown, PA

9d • Onsite

About The Position

As a full-time Quality Assurance Coordinator, you will support customers and the internal workforce at the company’s Allentown, Pennsylvania warehouse. The role coordinates shipment-related communications, helps ensure accurate billing, prepares and audits reports, and documents customer interactions. The posting notes that its description is not comprehensive; a full job description is available from Human Resources.

Requirements

• Able to work in a fast-paced work environment with strong attention to detail.
• Experience performing cycle counts and counting and verifying inventory accuracy.
• Experience using a Warehouse Management System; SAP is preferred.
• Forklift experience.
• Strong familiarity with MS Office, including Word, Excel, and Outlook, and basic typing skills.
• Ability to prioritize tasks, meet deadlines, and work effectively independently and/or as part of a team.
• Willingness to maintain a flexible schedule to meet business needs, including early mornings, evenings, and non-traditional holidays.

Nice To Haves

• Minimum of one year of prior customer service experience.
• Experience using SAP.

Responsibilities

• Coordinate communication with customers, drivers, and Accounts Receivable regarding Driver Collect and C.O.D. shipments.
• Ensure accurate billing of shipments.
• Compile and deliver custom reports and perform daily report audits.
• Document customer interactions for follow-up and record keeping.

Benefits

• Weekly pay every Friday via direct deposit.
• Paid vacation, PTO, and annual holidays.
• Medical, dental, vision, and life insurance.
• 401(k) with company match.
• Annual profit sharing, described as 100% employer paid.
• Short-term and long-term disability.
• Wellness programs for a yearly benefits discount.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed