Quality Assurance Coordinator
About The Position
The Quality Assurance Coordinator assists with compliance with company policies, procedures, and contractual standards through facility accreditation, audit, and inspection processes. The role coordinates preparation and maintenance of ACA files in accordance with accreditation standards and helps ensure the facility is audit ready at all times. The coordinator supports the facility’s Quality Assurance Manager with audit, inspection, accreditation, and compliance duties. The position also involves preparing and maintaining records and documents, communicating with internal staff and external contacts, and using word-processing and spreadsheet applications.
Requirements
- High school diploma, GED certification, or equivalent.
- One year of experience in Corrections, Criminal Justice, Quality Assurance, Accreditation, or a related field; qualifying education in these fields may substitute for experience year for year.
- Good written communication skills and analytical ability.
- Experience with Microsoft Office applications or similar software applications.
- Must be at least 21 years of age.
Responsibilities
- Assist with audits and routine inspections.
- Prepare, complete, and maintain required forms, records, and accreditation files accurately.
- Help ensure the facility is audit ready at all times.
- Comply with applicable regulations, laws, rules, procedures, policies, standards, and contract requirements.
- Compose and create letters, memoranda, reports, correspondence, forms, and statistical data using appropriate grammar and spelling.
- Enter text accurately and produce finished documents efficiently using word-processing and spreadsheet programs.
- Copy, compile, and distribute finished documents as necessary.
- Communicate effectively with internal staff and external contacts; respond professionally to verbal and written inquiries and requests or refer them to the appropriate staff member.
- Read and comprehend correspondence, policies, regulations, procedures, reports, form-completion directions, and other moderately complex documents.
- Assist the facility’s Quality Assurance Manager with other audit, inspection, accreditation, and compliance duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
