Quality Assurance Coordinator

CoreCivic • San Diego, CA

9d

About The Position

The Quality Assurance Coordinator supports compliance with company policies, procedures, and contractual standards through facility accreditation, audits, and inspections. The role coordinates preparation and maintenance of American Correctional Association (ACA) files in accordance with accreditation standards and helps ensure the facility is audit ready. The coordinator assists with audits and routine inspections and prepares, completes, and maintains required forms, records, and accreditation files.

The position also creates and processes correspondence, reports, forms, memoranda, and statistical data using appropriate grammar and spelling. It uses word-processing and spreadsheet programs to produce accurate, finished documents and copies, compiles, and distributes them as needed. The coordinator communicates professionally with internal staff and external contacts, responds to or refers inquiries and requests, and reads and comprehends moderately complex documents. Other audit, inspection, accreditation, and compliance duties are assigned by the facility's Quality Assurance Manager.

Requirements

• High school diploma, GED certification, or equivalent.
• One year of experience in Corrections, Criminal Justice, Quality Assurance, Accreditation, or a related field; qualifying additional education in one of these areas may substitute year for year.
• Good written communication skills and analytical ability.
• Experience with Microsoft Office applications or similar software applications.
• Must be at least 21 years of age.

Responsibilities

• Assist with compliance with company policies, procedures, and contractual standards through accreditation, audit, and inspection processes.
• Coordinate preparation and maintenance of ACA files in accordance with accreditation standards and help keep the facility audit ready.
• Assist with audits and routine inspections.
• Prepare, complete, and maintain required forms, records, and accreditation files.
• Compose and create letters, memoranda, reports, correspondence, forms, and statistical data using appropriate grammar and spelling.
• Input text accurately and produce finished documents using word-processing and spreadsheet programs.
• Copy, compile, and distribute finished documents as necessary.
• Communicate effectively with internal staff and external contacts; respond professionally to verbal and written inquiries and requests or refer them to appropriate staff.
• Read and comprehend correspondence, policies, regulations, procedures, reports, form-completion directions, and other moderately complex documents.
• Assist the facility's Quality Assurance Manager with other audit, inspection, accreditation, and compliance duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED