Quality Assurance Analyst I

Global Payment Holding Company•Boston, MA

9d•Hybrid

About The Position

Global Payments is seeking a Quality Assurance Analyst I to join a cross-functional agile delivery team working on a high-volume global payment platform. The platform processes millions of transactions daily, with an emphasis on robustness, security, scalability, and quality engineering. Teams include developers, QA analysts, product owners, and a scrum master, and own work from discovery through delivery and post-live support using Scrum, Kanban, or SAFe as appropriate. The analyst supports quality engineering and testing activities, collaborates with the team, and develops technical and domain knowledge. The position contributes to test planning, manual and automated testing, release support, automation framework maintenance, defect and test reporting, and continuous improvement. The role is currently remote in the Greater Boston Area only or hybrid three days per week in the Alpharetta, Georgia office. Visa sponsorship is not available; candidates must be U.S. citizens or valid Green Card holders.

Requirements

Bachelor’s degree in computer engineering, computer science, or a related discipline, or an equivalent combination of education, training, or work experience.
3–5 years of practical experience in a Quality Assurance or Test Automation role, supporting automated and manual testing activities with microservices APIs.
Familiarity with agile development environments such as Scrum, Kanban, or SAFe; experience with complex systems is preferred.
Hands-on experience creating and maintaining automated tests.
Understanding of software testing principles, including test planning, estimation, prioritization, and risk-based testing.
Exposure to agile testing practices such as BDD or TDD and tools such as Karate or Cucumber.
Ability to analyze requirements and user stories, identify risks, and determine appropriate test coverage.
Understanding of quality management methods, tools, and technologies, with a continuous-improvement mindset.
Strong collaboration and communication skills.
Expertise in at least one object-oriented language, preferably Java.
Must be a U.S. citizen or valid Green Card holder; visa sponsorship is not available.

Nice To Haves

Keen interest in AI and ability to use AI tools in day-to-day work.
Experience in a global online business, fintech, payments, or another complex industry.
Familiarity with contract testing, CI/CD tools such as Jenkins, HTTP simulation or mocking libraries such as WireMock, and exposure to Spring Framework or Spring Boot.

Responsibilities

Contribute to the design and planning of test plans and strategies for projects and applications.
Support test planning for agile deliveries within Scrum, Kanban, or SAFe teams.
Analyze requirements and user stories to identify risks and derive manual and automated test coverage for APIs, microservices, and integrated systems.
Execute test cases, exploratory testing, API and microservices testing, and automated tests to assess software quality.
Analyze and report quality risks based on manual and automation results, and produce defect and test completion reports.
Contribute to release support activities.
Create automated tests using the Karate framework for API and service automation, and enhance the existing test suite.
Support and maintain the test automation framework, including contributing features, functionality, and bug fixes.
Collaborate with developers, product owners, and other stakeholders to resolve issues and keep progress and risks visible.
Contribute to continuous improvement initiatives and recommend quality and process improvements.