Quality Assurance Analyst I
About The Position
Global Payments is seeking a Quality Assurance Analyst I to support quality engineering and testing for a high-volume global payment platform. The role works within a cross-functional agile delivery team of developers, QA analysts, product owners, and a scrum master. Teams own their backlogs from discovery through delivery and post-live support, using Scrum, Kanban, or SAFe as appropriate. The analyst contributes to test planning, manual and automated testing, test automation framework support, release activities, and continuous improvement. The position is currently remote only in the Greater Boston Area or hybrid, with three days per week in the Alpharetta, Georgia office. Visa sponsorship is not available now or in the future; candidates must be U.S. citizens or valid Green Card holders.
Requirements
- Bachelor’s degree in computer engineering, computer science, or a related discipline, or an equivalent combination of education, training, or work experience.
- 3–5 years of practical experience in a Quality Assurance or Test Automation role supporting automated and manual testing activities with microservices APIs.
- Familiarity with agile development environments such as Scrum, Kanban, or SAFe, ideally involving complex systems.
- Hands-on experience creating and maintaining automated tests.
- Solid understanding of software testing principles, including test planning, estimation, prioritization, and risk-based testing.
- Ability to analyze requirements and user stories to identify risks and appropriate test coverage.
- Understanding of quality management methods, tools, and technologies, with a continuous-improvement mindset.
- Strong collaboration and communication skills.
- Expertise in at least one object-oriented language, preferably Java.
- Curiosity and a willingness to ask questions, listen, and learn.
Nice To Haves
- Keen interest in AI and ability to use AI tools in day-to-day work.
- Experience in a global online business, fintech, payments, or another complex industry.
- Familiarity with Contract testing, CI/CD tools such as Jenkins, HTTP simulation or mocking libraries such as Wiremock, and exposure to Spring Framework or Spring Boot.
- Exposure to agile testing practices such as BDD or TDD and tools such as Karate or Cucumber.
Responsibilities
- Contribute to the design and planning of test plans and test strategies for projects and applications.
- Support test planning for agile deliveries using Scrum, Kanban, or SAFe.
- Analyze requirements and user stories, assess risk, and derive effective manual and automated test coverage for APIs, microservices, and integrated systems.
- Execute test cases, exploratory testing, API and microservices testing, and automated tests to assure software quality.
- Analyze and report quality risks based on manual and automation results, and produce defect and test completion reports.
- Contribute to release support activities.
- Create automated tests using the Karate framework for API and service automation, progressing automation work items and enhancing the existing test suite.
- Support and maintain the test automation framework, contributing features, functionality, and bug fixes.
- Collaborate with developers, product owners, and other stakeholders to resolve issues promptly and keep progress and risks visible.
- Contribute to continuous improvement initiatives and recommend quality and process improvements.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
