QUALIFIED INTELLECTUAL DISABILITIES PROFESSIONAL (QIDP) PROGAM MANAGER

LOGAN Community Resources, Inc.•South Bend, IN

About The Position

The Group Living QIDP/Program Manager develops, coordinates, implements, monitors, and evaluates program services for individuals served in LOGAN’s Group Living program. The role ensures ongoing, high-quality active treatment in accordance with each individual’s Support Plan. It directly supervises assigned Group Living Leads and provides indirect oversight to assigned Direct Support Professionals. The manager trains Group Living, Life Enrichment, and Employment Pathways staff on client active treatment plans and works with the Group Living Senior Program Manager to ensure quality services. The position oversees staff performance, scheduling, evaluations, training, documentation, client funds and trusts, incident reporting, regulatory compliance, and program records. It also facilitates person-centered planning and individual support plans, develops and monitors goals and behavior supports, and ensures services protect individuals’ dignity, rights, safety, and opportunities for meaningful activity and community participation. The role includes an after-hours administrative support/Emergency On Call rotation and dedicates 25% of the weekly schedule to observing and supporting staff in service locations.

Requirements

High school diploma or equivalent.
Bachelor’s degree in human services or a related field.
Qualifications required for a Qualified Intellectual and Developmental Disabilities Professional (QIDP).
Three years of experience; experience may combine life experience and work with individuals with intellectual and developmental disabilities.
Positive attitude in supporting individuals with disabilities.
Willingness to learn and implement positive approaches to instruction and behavior management.
Ability to assist in analyzing and planning production activities.
Competent computer skills.
Ability to communicate effectively orally and in writing.
The job may involve contact with body fluids; LOGAN provides training and offers Hepatitis B vaccination at no cost to the employee.

Nice To Haves

One year of experience with persons with developmental disabilities is preferred.

Responsibilities

Directly supervise and train assigned Group Living Leads in administrative duties and indirectly supervise Direct Support Professionals for assigned homes.
Monitor staff performance, recognize strong performance, address disciplinary matters, problem-solve performance issues with Leads, and work with the Senior Group Living Program Manager on disciplinary actions.
Complete Lead evaluations and help ensure timely introductory and annual evaluations for Direct Support Professionals.
Review group home schedules, approve Lead timesheets and PTO, and ensure homes are covered before approving PTO.
Coordinate initial, annual, and ongoing training for Residential and Pathways staff on client active treatment plans; provide ongoing staff support and ensure training and staff development records are complete.
Ensure staff are trained to complete service documentation accurately and within required timeframes.
Attend monthly house meetings and ensure appropriate agendas are developed and implemented.
Coordinate services with the Group Living Senior Program Manager and maintain relationships with individuals, families, guardians, advocates, and other providers.
Represent the agency for Group Living services at all Individual Support Team (IST) meetings.
Oversee client trusts and work with families to obtain applicable trusts.
Serve as authorized Medicaid Representative for individuals for whom LOGAN is Representative Payee in Group Living.
As applicable, ensure proper management of individual funds and resources, including Medicaid renewals, Social Security, and Disability Redetermination reviews.
Distribute Group Living month-end programming paperwork to the appropriate entities.
Review incident reports, conduct investigations, recommend actions, and complete required BDS reports.
Ensure adherence to agency policies and compliance with licensing, regulatory, and accreditation standards; prepare for and participate in reviews and corrective action plans.
Review and approve required documentation, including documentation of services in client support plans, and maintain appropriate program, licensing, personnel, and administrative records.
Participate in the after-hours administrative support/Emergency On Call rotation and respond to issues that arise.
Ensure service locations are therapeutic, support individuals’ growth, and preserve their dignity and self-worth.
Ensure ongoing active treatment in accordance with Support Plans; monitor service quality and ensure activities are meaningful and purposeful.
Spend 25% of the weekly schedule observing and providing hands-on staff support to promote consistent implementation of behavioral support plans, risk plans, individual goals, and ISP/PCPs.
Encourage individuals’ active participation in the community as staffing allows.
Complete program checklists and appropriately address identified issues.
Facilitate and complete Person-Centered Plans and Individual Support Plans; ensure relevant ISP components are implemented and performance data is collected as prescribed.
Develop, implement, and monitor individual goals and adjust teaching strategies monthly or more often as needed.
Coordinate the development and implementation of risk plans and positive behavior supports.
Facilitate and write Behavior Support Plans for assigned clients, provide ongoing support, and complete required data collection and observation reports.
Facilitate Human Rights Committee review of Behavior Support Plans and rights restrictions as appropriate, provide updates, and communicate pertinent information.
Complete required monthly reviews and upload them in Provide and G/OneDrive.
Promote the health and safety of individuals served, visitors, and staff; serve as a role model and advocate for individuals’ human rights.
Participate in required training and maintain professional knowledge of current philosophy, research, technology, and program strategies.
Perform other duties assigned by the supervisor.

Benefits

Accruing paid time off and holiday pay.
Medical, dental/orthodontia, and vision plans.
Prescription cost assistance through the Rx Help program and KISx Card for optimal surgical procedures.
Traditional and Roth 403(b) retirement plans, with company match of up to 3% after one year of service.
Employee Assistance Program (EAP).
Flexible Spending Account (FSA).
Long-term disability insurance and supplemental insurance plans, including short-term disability, critical illness, accident, and accidental death and dismemberment coverage.
$15,000 company-paid life insurance.
Full-time employees are eligible for the Public Service Loan Forgiveness Program.
Employee referral incentive for qualifying positions.