QSR ASSISTANT MANAGER

HOUCHENS RESTAURANTS LLC•Bowling Green, KY

About The Position

The QSR Assistant Manager assists with directing overall restaurant management. The role directs staff to ensure food safety, proper product preparation, and cleanliness standards, and maintains physical restaurant safety and security. The assistant manager may help recruit staff and oversee training programs, and may be responsible for inventory and money control systems during their shift. The role also assists with local marketing initiatives, including contacting prospective customers to promote sales, and helps maintain necessary business records. Exceptional customer service is a major component of the position. The assistant manager communicates changes to food preparation formulas and standards to foodservice team members; ensures compliance with local and national health and food safety codes and company safety and security policies; supports marketing initiatives; and assists with promotions, catering, and special events. The position requires completing all training initiatives provided by the QSR brand. Work shifts vary by location.

Requirements

  • Excellent written and verbal communication skills.
  • Ability to work in any area of the restaurant when needed.
  • Ability to operate a computerized POS system or cash register.
  • Ability to bend, stand, and walk throughout the workday.
  • Ability to lift 10 pounds frequently and up to 50 pounds occasionally.
  • Subject to pre-employment background and drug screening.

Responsibilities

  • Direct staff to maintain food safety, product preparation, and cleanliness standards.
  • Maintain restaurant safety and security standards.
  • Assist with recruiting staff and overseeing training programs.
  • May oversee inventory and money control systems during a shift.
  • Assist with local marketing initiatives and contact prospective customers to promote sales as needed.
  • Assist with promotions, catering, and other special events as directed.
  • Maintain necessary business records.
  • Communicate food preparation formula and standards changes to foodservice team members.
  • Ensure local and national health and food safety codes are followed, along with company safety and security policies.
  • Complete training initiatives provided by the QSR brand.
  • Provide exceptional customer service.
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