FT - PM - Public Space Attendant - Westin Tempe

Horseshoe Bay Resort•Tempe, AZ
•Onsite

About The Position

The Westin Tempe is seeking a Public Space Attendant to join its Housekeeping Team. The role involves servicing guests throughout the hotel and helping maintain a clean and comfortable environment. Work should be performed in a friendly, courteous, timely, and professional manner to support a high level of guest satisfaction. The attendant works collaboratively with colleagues and may be assigned other job-related duties by the supervisor. The position requires following hotel standards and safety and security procedures, including those related to key controls, lifting, chemical use, and reporting hazards. The job description notes that duties may change at the Company’s discretion and that employment is at will.

Requirements

  • Ability to communicate in English.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Ability to communicate well with guests.
  • Willingness to help coworkers and work as part of a team.
  • Working knowledge of chemical cleaning agents and operation of various cleaning equipment.
  • Ability to extend arms, scrub, bend, stoop, and stand and walk in public areas for extended periods.
  • Ability to lift up to 75 pounds and push and/or pull wheeled carts weighing up to 100 pounds.
  • Ability to understand and follow directions and perform job functions under limited supervision.

Responsibilities

  • Service guests around the hotel in a friendly, courteous, timely, and professional manner.
  • Help provide a clean and comfortable environment for guests.
  • Treat guests and associates with courtesy and respect, maintaining a professional manner.
  • Meet hotel standards for work procedures, dress, grooming, punctuality, and attendance.
  • Adapt to changes in the work area and hotel procedures, and learn or improve skills as needed.
  • Solve routine work problems and ask for help when unsure how to perform a task.
  • Follow hotel safety and security policies, including procedures for key controls, lifting heavy objects, and using chemicals.
  • Report safety hazards and concerns.
  • Pitch in and help coworkers with their job duties.
  • Perform other job-related duties assigned by the supervisor.

Benefits

  • Team Member and Family Room Discounts for Crescent Hotels and Resorts and Marriott Hotels
  • Flexible schedules
  • Career growth and development
  • Insurance benefit available to full-time and part-time team members
  • 401(k) plan and company match program
  • Vacation pay and sick pay for full-time and part-time team members
  • Holiday pay for full-time team members
  • Recognition programs and community outreach
  • Tuition reimbursement
  • Health and wellness programs
  • Learning and development
  • Travel discounts
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