Public Space Attendant

Pyramid Global Hospitality•Carmel, IN
•Onsite

About The Position

Pyramid Global Hospitality is hiring a Public Space Attendant, described in the posting as a Lobby Attendant, to support the housekeeping team and maintain clean, welcoming hotel public spaces. The role contributes to guest satisfaction by preparing and maintaining shared areas, assisting room attendants, and helping the team deliver high standards of hotel cleanliness. The attendant engages with guests and team members in a friendly, helpful manner and follows departmental standard operating procedures.

Requirements

  • Ability to work on your feet for an extended period.
  • Ability to communicate effectively.
  • Ability to move, traverse, and position yourself to reach floor corners and high places.
  • Ability to observe conditions and detect odors.
  • Ability to position and navigate carts weighing up to 100 pounds in tight spaces.
  • Ability to operate spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.
  • Ability to lift, carry, and position loads of at least 25 pounds.

Nice To Haves

  • Housekeeping experience is desirable.
  • Neat, pleasant personality.
  • Time management skills.

Responsibilities

  • Engage with guests to ensure their stay is going well.
  • Work as part of a team to achieve resort or hotel cleanliness.
  • Walk assigned floors at the beginning and end of each shift to collect bags, trash, and soiled linen.
  • Pick up clean linen and refill linen par stock in each floor pantry.
  • Maintain the cleanliness of public areas, including bathrooms, lounge areas, and hallways.
  • Assist room attendants with heavy lifting during room super-cleaning or spring cleaning.
  • Clean public areas according to prescribed methods and departmental standard operating procedures.
  • Remove soiled linen and trash from service areas and take them to designated locations.
  • Respond to guests and team members in a friendly, helpful manner.

Benefits

  • 401(k) after 90 days of employment for associates at least 21 years of age.
  • Medical, dental, vision, life, and AD&D insurance for full-time employees, effective the first of the month following the start date if elected.
  • Pyramid Cares Associate Relief Fund.
  • Education reimbursement.
  • Jury duty and bereavement pay.
  • Pet insurance.
  • Up to 10 days of PTO annually for full-time employees.
  • Seven paid holidays for full-time employees.
  • Flexible schedules.
  • Cross-training in departments.
  • Free continued training through online courses.
  • Discounted food and beverage.
  • Hotel discounts at participating boutique hotels.
  • Free parking.
  • Daily breakfast.
  • Flexible holidays.
  • Monthly luncheons.
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