FT - AM - Public Space Attendant - Westin Tempe

Horseshoe Bay Resort•Tempe, AZ
•Onsite

About The Position

The Public Space Attendant joins the Westin Tempe housekeeping team and helps maintain a clean and comfortable environment for hotel guests. The role involves servicing guests throughout the hotel in a friendly, courteous, timely, and professional manner to support a high level of guest satisfaction. The attendant is expected to interact positively and respectfully with guests and associates, maintain hotel standards for work procedures and personal presentation, adapt to changes, and follow hotel safety and security policies. The position requires working with chemical cleaning agents and cleaning equipment and performing physical tasks such as scrubbing, bending, standing, walking, lifting, and moving carts. Other job-related duties may be assigned by the associate’s supervisor.

Requirements

  • Ability to communicate in English and communicate well with guests.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Willingness to help coworkers and work as part of a team.
  • Working knowledge of chemical cleaning agents and operation of various cleaning equipment.
  • Ability to understand and follow directions and perform job functions under limited supervision.
  • Ability to extend arms, scrub, bend, stoop, and stand and walk in public areas for extended periods.
  • Ability to lift up to 75 lbs. and push and/or pull wheeled carts weighing up to 100 lbs.

Responsibilities

  • Service guests throughout the hotel in a friendly, courteous, timely, and professional manner.
  • Help provide a clean and comfortable environment for guests.
  • Treat guests and associates with courtesy and respect and maintain professional conduct.
  • Meet hotel standards for work procedures, dress, grooming, punctuality, and attendance.
  • Adapt to changes in the work area and hotel procedures, and learn or improve skills as needed.
  • Solve routine problems and ask for assistance when unsure how to perform a task.
  • Follow hotel safety and security procedures, including key control, safe lifting, chemical use, and reporting hazards or concerns.
  • Pitch in and help coworkers with their job duties.

Benefits

  • Team member and family room discounts at Crescent Hotels & Resorts and Marriott Hotels.
  • Flexible schedules.
  • Career growth and development.
  • Insurance benefit available to full-time and part-time team members.
  • 401(k) plan and company match program.
  • Vacation pay and sick pay for full-time and part-time team members.
  • Holiday pay for full-time team members.
  • Recognition programs and community outreach opportunities.
  • Tuition reimbursement.
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