Public Space Attendant

DoubleTree Bloomington Minneapolis South•Bloomington, MN
•Onsite

About The Position

The Public Space Attendant is a highly visible member of the hotel’s Housekeeping team, reporting directly to the Assistant Housekeeping Manager. The role supports day-to-day housekeeping and laundry operations by maintaining the cleanliness, presentation, and availability of hotel spaces and assisting with guest room cleaning and service requests. The attendant engages with guests, responds courteously to their needs, and helps ensure memorable hospitality experiences. The position operates at Double Tree Bloomington Minneapolis South, a 24-hour, seven-day-a-week hotel. Work schedules and weekly hours may fluctuate according to business needs and may include days, nights, overnights, weekends, holidays, and key events. The position is subject to a collective bargaining agreement between UNITE HERE Local 17 and the hotel.

Requirements

  • Must have reliable transportation to and from work.
  • Must report to work on time.
  • Must be present and able to work all shifts on-site.
  • Must be available to work weekends, including Fridays, Saturdays, and Sundays.
  • Must be able to work the hours and rotating schedule required by business operations, including days, weekends, holidays, and key events.
  • Must be at least 18 years old.
  • Must be eligible to work in the United States and able to present the required identity and employment authorization documents to complete Form I-9 on the first day of employment.
  • Must be able to perform the essential functions of the role, with or without reasonable accommodation.

Responsibilities

  • Clean designated public areas, including restrooms, hallways, stairwells, elevators, offices, and event spaces.
  • Perform daily cleaning tasks such as dusting and polishing furniture, vacuuming and mopping floors, shampooing carpets, washing windows, and emptying trash.
  • Assist with guest room cleaning and fulfill housekeeping service requests as needed.
  • Stock and organize supply rooms.
  • Identify and report repair needs and maintenance deficiencies.
  • Keep designated work areas, offices, desks, supply rooms, and storage carts clean, neat, and organized.
  • Greet guests warmly, answer questions, respond courteously to requests, deliver requested items, and promptly resolve laundry and housekeeping service requests.
  • Perform periodic deep-cleaning tasks as needed or required by brand standards, including flipping mattresses, moving furniture, waxing floors, shampooing carpets, and cleaning storage carts and closets.

Benefits

  • Vacation and sick days
  • Paid holidays
  • Employee referral bonus program
  • Local 17 union benefits, including health, dental, and vision coverage and a 401(k) retirement savings plan
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