Public Area Housekeeping - Centennial Plaza

Centennial Plaza•Gulfport, MS

About The Position

The Public Area Housekeeping Attendant maintains the cleanliness, appearance, and presentation of the hotel's public spaces to help create a welcoming and comfortable guest experience. The role cleans and sanitizes indoor and designated outdoor areas, responds to guest requests and cleaning needs, and follows housekeeping, sanitation, safety, and security procedures. The attendant also maintains cleaning supplies and equipment, reports maintenance or safety concerns, and supports housekeeping colleagues and other departments as needed. Additional duties may be assigned based on operational needs.

Requirements

Strong attention to detail and commitment to cleanliness.
Ability to work independently while maintaining productivity and quality standards.
Excellent time management and organizational skills.
Friendly, professional demeanor and a guest-service mindset.
Ability to follow verbal and written instructions.
Dependable attendance, punctuality, and a strong work ethic.
Willingness to work a flexible schedule, including weekends, holidays, and evenings based on business needs.
Ability to work effectively with coworkers, supervisors, and other departments.
Ability to stand and walk for extended periods throughout the shift.
Ability to bend, reach, twist, kneel, and stoop frequently.
Ability to lift, push, pull, or carry up to 25–50 pounds.
Ability to operate housekeeping equipment, including vacuums, mops, carts, and other cleaning tools.
Ability to perform repetitive cleaning tasks in indoor and outdoor environments.
Ability to work around cleaning chemicals and follow required safety procedures.

Nice To Haves

Previous housekeeping, janitorial, custodial, or hospitality experience.

Responsibilities

Clean, sanitize, and maintain lobbies, entrances, hallways, elevators, stairwells, public restrooms, meeting spaces, and other common areas.
Sweep, mop, vacuum, dust, and polish floors, furniture, fixtures, and surfaces.
Clean glass doors, windows, mirrors, and high-touch surfaces.
Inspect and clean public restrooms, keeping them sanitary, stocked, and presentable.
Empty trash receptacles, replace liners, and dispose of waste properly.
Maintain outdoor entrances, walkways, patios, and designated exterior guest areas.
Clean elevator interiors, including doors, walls, buttons, and flooring.
Remove fingerprints, smudges, dust, and debris from property surfaces.
Respond promptly to spills, accidents, and other cleaning needs.
Assist with cleaning and preparing meeting rooms, event spaces, and other areas before, during, and after functions.
Greet guests professionally, respond courteously to questions and requests, and direct guests to the appropriate department when needed.
Maintain a professional appearance and positive attitude in guest-facing areas, and minimize disruptions while cleaning.
Report guest concerns and service issues promptly to management.
Follow cleaning procedures, sanitation standards, and workplace safety guidelines.
Use, store, and maintain cleaning chemicals, supplies, and equipment according to safety procedures; place warning signs where appropriate.
Report maintenance issues, damaged furnishings, safety hazards, and unusual conditions to management.
Keep housekeeping carts, supply closets, and storage areas organized and stocked; monitor inventory and notify supervisors when supplies need replenishment.
Follow company policies regarding lost and found items, guest privacy, and property security.
Assist housekeeping team members and other departments as needed.
Complete assigned tasks efficiently and thoroughly, take initiative to identify areas needing attention, and collaborate to support a positive guest experience.