Public Area Housekeeping - Centennial Plaza

Centennial Plaza•Gulfport, MS

About The Position

The Public Area Housekeeping Attendant maintains the cleanliness, appearance, and presentation of hotel public spaces to create a welcoming and comfortable guest experience. The role cleans and maintains indoor and designated outdoor common areas, responds to guest needs and cleaning situations, and supports housekeeping operations while following cleanliness, sanitation, safety, and guest-service standards. Additional duties may be assigned based on operational needs.

Requirements

Previous housekeeping, janitorial, custodial, or hospitality experience is preferred.
Strong attention to detail and commitment to cleanliness.
Ability to work independently while maintaining productivity and quality standards.
Excellent time-management and organizational skills.
Friendly, professional demeanor and a guest-service mindset.
Ability to follow verbal and written instructions.
Dependable attendance, punctuality, and a strong work ethic.
Willingness to work a flexible schedule, including weekends, holidays, and evenings based on business needs.
Ability to work effectively with coworkers, supervisors, and other departments.
Ability to stand and walk for extended periods throughout the shift.
Ability to bend, reach, twist, kneel, and stoop frequently.
Ability to lift, push, pull, or carry up to 25–50 pounds.
Ability to operate housekeeping equipment and perform repetitive cleaning tasks in indoor and outdoor environments.
Ability to work around cleaning chemicals and follow required safety procedures.

Nice To Haves

Previous housekeeping, janitorial, custodial, or hospitality experience.

Responsibilities

Clean, sanitize, and maintain assigned public areas, including lobbies, entrances, hallways, elevators, stairwells, public restrooms, meeting spaces, and other common areas.
Sweep, mop, vacuum, dust, and polish floors, furniture, fixtures, and surfaces.
Clean glass doors, windows, mirrors, and high-touch surfaces.
Inspect and clean public restrooms, keeping them sanitary, stocked, and presentable.
Empty trash receptacles, replace liners, and dispose of waste properly.
Maintain outdoor entrances, walkways, patios, and designated exterior guest areas.
Clean and maintain elevator interiors, including doors, walls, buttons, and flooring.
Remove fingerprints, smudges, dust, and debris from property surfaces.
Respond promptly to spills, accidents, and other cleaning needs.
Assist with cleaning and preparing meeting rooms, event spaces, and designated areas before, during, and after functions.
Greet guests warmly and professionally, respond courteously to questions and requests, and direct guests to the appropriate department when needed.
Maintain a professional appearance and positive attitude in guest-facing areas, and minimize disruptions while cleaning.
Report guest concerns and service issues promptly to management.
Follow cleaning procedures, sanitation standards, workplace safety guidelines, and company policies regarding lost and found, guest privacy, and property security.
Use, store, and maintain cleaning chemicals, supplies, and equipment according to safety procedures; place warning signs when needed.
Report maintenance issues, damaged furnishings, safety hazards, or unusual conditions to management.
Keep housekeeping carts, supply closets, and storage areas organized and stocked; monitor supplies and notify supervisors when replenishment is needed.
Assist housekeeping team members and other departments as needed.
Complete assigned tasks efficiently and thoroughly, maintain established cleanliness standards, identify areas needing attention, and collaborate with property teams to support a positive guest experience.