Hampton Inn on the Strip-Public Area Attendant

Bryan Properties Group•Branson, MO

About The Position

The Public Area Attendant maintains high standards of cleanliness throughout guest-facing public spaces, ensuring they remain presentable, sanitary, and welcoming to guests and visitors. The position primarily involves indoor work, with occasional exposure to outdoor conditions, moderate noise, and the use of cleaning chemicals and equipment. Work hours vary depending on hotel needs. Compliance with health, safety, and sanitation regulations is essential. The role does not include supervisory responsibilities, but requires daily interaction with guests, co-workers, and supervisors.

Requirements

High school diploma or equivalent GED preferred.
Knowledge of customer service and cleanliness standards.
Understanding of safety procedures and hazard handling.
Ability to operate cleaning and laundry equipment, such as vacuums, mops, and carts.
Strong interpersonal and communication skills.
Ability to prioritize tasks, follow directions, and work independently or as part of a team.
Familiarity with local attractions and ability to assist guests with directions.
High attention to detail and ability to multitask in a fast-paced environment.
Ability to perform frequent standing, walking, lifting up to 50 pounds, pushing, pulling, climbing, bending, kneeling, crouching, and reaching.
Full sensory ability, including seeing, hearing, and smelling.

Nice To Haves

Previous experience in housekeeping, laundry, or janitorial work.

Responsibilities

Clean public areas, including the lobby, hallways, restrooms, pool, fitness room, business center, meeting rooms, elevators, and parking lot.
Remove trash and dispose of it safely and sanitarily.
Sweep, mop, vacuum, and dust surfaces and furnishings.
Clean carpets and upholstered furniture.
Post caution signs on wet floors.
Restock public area supplies as needed.
Respond to guest requests professionally and promptly.
Provide basic information about local restaurants, attractions, and directions.
Notify supervisors of supply needs or facility issues.
Maintain proper care of issued equipment.
Follow safety guidelines, department policies, company procedures, and standards.
Attend scheduled training sessions.
Maintain excellent attendance and punctuality.
Perform other related duties as assigned.