About The Position

The Public Areas Attendant keeps the hotel’s public spaces clean, presentable, and safe for guests. The role includes cleaning the lobby, pool area, and restrooms; stocking restroom supplies; removing trash from offices; and courteously greeting guests. The attendant must respond promptly to potential safety hazards, such as wet floors. The position may require varying schedules to meet the property’s business needs.

Requirements

  • High work ethic and self-initiative.
  • Regular attendance according to established guidelines.
  • Ability to focus on tasks and complete assignments on time despite frequent interruptions.
  • Ability to work in a standard office environment, including prolonged sitting and computer use for 6–8 hours a day.
  • Occasional standing and walking throughout the workday; occasional bending, reaching, or carrying items.
  • Frequent fine motor skills and use of hands and fingers for keyboarding, using a mouse or trackpad, writing, and operating office equipment.
  • Ability to communicate effectively verbally and in writing.
  • Ability to lift and/or move 10–25 pounds as needed.
  • Visual ability to read computer screens and printed materials, maintain close visual focus for extended periods, and distinguish colors for certain roles.
  • Ability to hear and participate in conversations and meetings and use a phone and/or headset.

Responsibilities

  • Keep the entire front lobby clean and presentable for guests.
  • Immediately address potential safety conditions, such as wet floors caused by guests tracking in rain or snow.
  • Clean the pool area and restrooms.
  • Clean public restrooms and replenish necessary supplies.
  • Empty trash from all offices, including the Sales, Executive, and Front offices.
  • Clean, dust, mop, vacuum, and polish the lobby and its ashtrays, furniture, house phones, wall fixtures, plants, vending machines, glass, and windows.
  • Greet guests courteously.
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