Public Area Attendant - The Sanctuary

Kiawah Resort•Kiawah Island, SC
•Onsite

About The Position

The Public Area Attendant is responsible for daily housekeeping operations and maintaining the highest quality standards throughout the resort’s public spaces. The role supports Housekeeping Associates in assigned areas and assists with special cleaning projects. Public areas may include indoor and outdoor foyers, restrooms, offices, conference spaces, porches, public walkways, lobbies, the fitness center, pool area, and salon. The attendant cleans multiple common areas efficiently, maintains supplies and equipment, documents maintenance requests, and provides courteous service to guests and coworkers. The position requires working on site and involves standing for the full shift, as well as reaching, bending, stooping, lifting, and carrying furniture and equipment. The employee is expected to follow safety practices, department procedures, resort policies, and core values, and to contribute to continuous improvement.

Requirements

  • High school graduation or equivalent is preferred.
  • Must be able to work independently and as part of a team.
  • Good to excellent English communication skills, both verbal and written.
  • Ability to perform basic mathematical calculations.
  • Must pass a background check.
  • Must be able to lift at least 50 pounds across short-to-medium distances.
  • Must be able to stand for the entirety of the shift while reaching, bending, and stooping.
  • Must be able to reach, bend, lift, and carry furniture and equipment.
  • Must work on site due to the daily requirements of the job.

Nice To Haves

  • One year of supervisory or management experience is preferred.

Responsibilities

  • Maintain the highest quality standards in all public areas and support Housekeeping Associates in assigned areas.
  • Assist with special cleaning projects and follow established cleaning procedures.
  • Clean multiple common areas in a timely and efficient manner.
  • Maintain and refresh restroom supplies continuously.
  • Keep storage areas clean and well maintained.
  • Maintain cleaning equipment and supplies; organize, store, and distribute supplies.
  • Set up and organize the workstation with designated supplies and equipment, replenishing them as needed during the shift.
  • Document maintenance requests daily.
  • Practice safety standards and follow department standards and procedures, assisting with implementation of new procedures for continuous improvement.
  • Remain alert, courteous, and helpful to guests and coworkers.
  • Provide quality guest service and take ownership of assigned work.
  • Motivate by example and promote minimum levels of skills and abilities in production-floor or classroom environments, including hot or challenging work environments.
  • Uphold resort core values, policies, and procedures.
  • Perform other duties as assigned.

Benefits

  • Exclusive discounts at the Hotel and Villas, five golf courses, spa, restaurants, recreation, and retail shops.
  • Employee meal program.
  • Employee trainings and appreciation events throughout the year.
  • Recognition awards, incentive events, and peer-to-peer recognition.
  • Leadership and career development.
  • Bi-annual wellness fair.
  • Free parking.
  • Medical, dental, vision, short-term and long-term disability, life insurance, and vacation pay available to full-time employees after 60 days of employment.
  • 401(k) available after 30 days of employment.
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