Hospitality Attendant | Columbia Hampton Inn
About The Position
Shaner Hotels is hiring a Hospitality Attendant for the opening team at its new 80-room Hampton Inn by Hilton in downtown Columbia, Pennsylvania. The role welcomes and assists guests in the breakfast and lobby areas and supports breakfast service, cleanliness, and hotel operations. The attendant sets up, serves, maintains, and breaks down the breakfast bar; prepares specified food items; replenishes food; and assists guests courteously and efficiently according to departmental quality standards. The position also involves handling guest complaints, following food-handling and safety procedures, assisting with inventories, and following maintenance and cleaning schedules. Employees must be available for a flexible schedule that includes weekends, holidays, and varied shifts. Previous hotel experience is preferred, and food safety certification is preferred.
Requirements
- At least one year of customer service experience.
- Ability to communicate satisfactorily with guests, management, and co-workers so they understand.
- Availability to work a flexible schedule, including weekends, holidays, and varied shifts.
Nice To Haves
- Previous hotel experience.
- Bilingual English/Spanish skills.
- Knowledge of local activities and attractions appropriate for the clientele.
- Food safety certification.
Responsibilities
- Welcome, greet, and interact with guests in the breakfast and lobby areas.
- Set up, serve, maintain, and break down the breakfast bar line.
- Prepare specified food items and replenish food at the breakfast bar.
- Assist in serving breakfast-bar food to guests courteously and efficiently, in accordance with departmental quality standards and specifications.
- Handle guest complaints to ensure guest satisfaction.
- Maintain quality and cleanliness standards throughout daily assignments.
- Observe house and safety rules, food-handling procedures, and security procedures.
- Assist with inventories as scheduled.
- Follow the maintenance program and cleaning schedule.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
