Hampton Inn on the Strip-Public Area Attendant

Bryan Properties Group•Branson, MO

About The Position

The Hotel Public Area Attendant maintains high standards of cleanliness throughout guest-facing public spaces, ensuring they remain presentable, sanitary, and welcoming for guests and visitors. The role works in the Housekeeping/Public Areas department and reports to the Housekeeping Supervisor / Maintenance Manager. It is a non-exempt position with no supervisory responsibilities, though it involves daily interaction with guests, co-workers, and supervisors. The attendant cleans and maintains areas including the lobby, hallways, restrooms, pool, fitness room, business center, meeting rooms, elevators, and parking lot. The position also involves responding to guest requests, providing basic local information, reporting supply and facility needs, caring for issued equipment, and complying with safety, sanitation, and company standards. Work is primarily indoors, with occasional outdoor exposure, moderate noise, and use of cleaning chemicals and equipment. Work hours vary depending on hotel needs.

Requirements

High school diploma or equivalent GED preferred.
Knowledge of customer service and cleanliness standards.
Understanding of safety procedures and hazard handling.
Ability to operate cleaning and laundry equipment, such as vacuums, mops, and carts.
Strong interpersonal and communication skills.
Ability to prioritize tasks, follow directions, and work independently or as part of a team.
Familiarity with local attractions and ability to assist guests with directions.
High attention to detail and ability to multitask in a fast-paced environment.
Ability to perform frequent standing, walking, lifting up to 50 lbs, pushing, pulling, climbing, bending, kneeling, crouching, and reaching.
Full sensory ability, including seeing, hearing, and smelling.

Nice To Haves

Previous experience in housekeeping, laundry, or janitorial work.

Responsibilities

Clean public areas, including the lobby, hallways, restrooms, pool, fitness room, business center, meeting rooms, elevators, and parking lot.
Remove trash and ensure its safe and sanitary disposal.
Sweep, mop, vacuum, and dust surfaces and furnishings.
Clean carpets and upholstered furniture.
Post caution signs on wet floors.
Restock public area supplies as needed.
Respond to guest requests professionally and promptly.
Provide basic local area information, such as restaurants and attractions.
Notify supervisors of supply needs or facility issues.
Maintain proper care of issued equipment.
Follow safety guidelines and department policies.
Attend training sessions as scheduled.
Maintain excellent attendance and punctuality.
Comply with company procedures and standards.
Perform other related duties as assigned.