Public Area Attendant - The Sanctuary

Kiawah Island Golf Resort • Kiawah Island, SC

7d • Onsite

About The Position

The Public Area Attendant is responsible for the daily operation and upkeep of the Housekeeping Department’s public spaces, maintaining high quality standards and supporting housekeeping associates in assigned areas. Public areas may include indoor and outdoor spaces such as foyers, restrooms, offices, conference spaces, porches, public walkways, lobbies, the fitness center, pool area, and salon. The role also assists with special cleaning projects and contributes to teamwork and service quality throughout the department.

The attendant cleans common areas efficiently, follows established procedures and safety standards, keeps restrooms and storage areas stocked and maintained, and cares for cleaning equipment and supplies. The role requires a courteous, helpful approach toward guests and coworkers, the ability to work independently and as part of a team, and the ability to motivate others by example. The position is on site and includes physical work such as standing for the full shift and lifting, reaching, bending, and carrying furniture or equipment.

Requirements

• High school graduation or equivalent is preferred.
• Previous supervisory or management experience of one year is preferred.
• Ability to work independently and in a team environment.
• Good to excellent English communication skills, both verbal and written.
• Ability to perform basic mathematical calculations.
• Must pass a background check.
• Ability to lift at least 50 pounds across short-to-medium distances.
• Ability to stand for the entire shift while reaching, bending, and stooping.
• Ability to reach, bend, lift, and carry furniture and equipment.
• Must work on site due to the daily requirements of the job.

Nice To Haves

• High school diploma or equivalent.
• One year of previous supervisory or management experience.

Responsibilities

• Maintain high quality standards in public areas and support housekeeping associates in assigned areas.
• Assist with special cleaning projects and follow established cleaning procedures.
• Clean multiple common areas in a timely and efficient manner.
• Provide guests with quality service and remain alert, courteous, and helpful to guests and coworkers.
• Practice safety standards and follow department policies and procedures; assist with implementing new procedures for continuous improvement.
• Maintain restrooms and replenish supplies continuously.
• Keep storage areas clean and well maintained.
• Maintain cleaning equipment and supplies; organize, store, and distribute supplies.
• Document maintenance requests daily.
• Set up and organize the workstation with designated supplies and equipment, replenishing them as needed during the shift.
• Motivate by example on the production floor or in a classroom environment and promote minimum skill and ability levels that support positive outcomes in challenging work environments.
• Uphold the resort’s core values and policies and procedures.
• Perform other duties as assigned.

Benefits

• Exclusive discounts at the hotel and villas, golf courses, spa, restaurants, recreation facilities, and retail shops.
• Employee meal program.
• Employee trainings and appreciation events throughout the year.
• Recognition awards, incentive events, and peer-to-peer recognition.
• Leadership and career development.
• Bi-annual wellness fair.
• Free parking.
• Medical, dental, vision, short-term and long-term disability, life insurance, and vacation pay for full-time employees after 60 days of employment.
• 401(k) available after 30 days of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED