Public Area Attendant ("Asistente de Area Publica")

Azul Hospitality•San Luis Obispo, CA

15d•$17 - $18•Onsite

About The Position

The Public Area Attendant ensures that hotel public areas are clean and maintained according to hotel standards. The role includes cleaning indoor and outdoor areas, maintaining restrooms and staff areas, supplying a cleaning cart, responding to guest questions and requests, and assisting with guest requests and room cleaning as needed. The attendant must follow company, safety, and security policies, report maintenance or safety concerns, maintain a neat and well-groomed appearance, and attend required meetings and training. Work schedules may vary to reflect hotel business needs.

Requirements

High school diploma or equivalent education.
Ability to speak, read, write, and understand the primary language used in the workplace.
Good verbal and written communication skills and excellent customer relations skills.
Detail orientation and strong organizational and communication skills.
Basic computer skills and basic computational ability.
Ability to work effectively with internal and external customers, including using patience, tact, and diplomacy and collecting accurate information to resolve conflicts.
Ability to work independently and demonstrate issue-resolution and analytical skills with strong attention to detail.
Ability to perform essential job functions with or without reasonable accommodation.
Ability to stand and exert well-paced mobility for up to four hours at a time; maneuver between simultaneous functions and work in limited spaces.
Ability to lift up to 45 pounds and push or pull carts and equipment weighing up to 250 pounds.
Ability to perform grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing activities.
Ability to use fingers, wrists, and hands for picking, pinching, typing, carrying, and other substantial movements.
Ability to communicate continuously with staff, guests, and supervisors and to observe product quality and detect signs of emergencies using relevant sensory abilities.
Regular attendance; ability to work varying schedules based on hotel business needs.

Nice To Haves

Prior hotel experience preferred.

Responsibilities

Clean public, storage, and administrative areas, including rooms, hallways, lobby, lounges, restrooms, corridors, elevators, stairways, and fitness center.
Dust and polish furniture, fixtures, and metalwork; vacuum, sweep, mop, shampoo carpets, wash windows, and clean or wax floors.
Remove and dispose of trash, soiled linens, insects, and debris; empty ashtrays and clean carts as needed.
Perform deep-cleaning tasks and special projects, including power washing sidewalks, blowing leaves, removing bubble gum, and picking up property debris.
Clean public restrooms and maintain them throughout the shift.
Supply the cleaning cart with appropriate supplies for the shift.
Clean outdoor areas, including the porte cochere and other arrival areas.
Keep staff break areas, administrative offices, and work areas clean and well maintained.
Answer guest inquiries and assist with guest requests; help deliver requests and clean guest rooms as needed.
Follow company and safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other duties as assigned or requested by managers and supervisors.
Maintain regular attendance and attend scheduled training sessions and meetings.
Maintain a neat, clean, and well-groomed appearance in accordance with company and property standards.