Public Area Attendant

Great Wolf Lodge•Perryville, MD

About The Position

The Public Area Attendant helps ensure the resort’s overall atmosphere meets or exceeds Great Wolf and guest standards by cleaning and maintaining common areas. The role includes cleaning public areas throughout the resort, reporting maintenance issues, communicating courteously with guests, delivering requested items to guestrooms, and assisting with guestroom cleaning when needed. The position is offered as full-time or part-time, with flexible scheduling. The posting lists pay at $18.00 per hour.

Requirements

  • Willingness to work a flexible schedule, including nights, weekends, and/or holidays as needed.
  • Successful completion of a criminal background check and drug screen.
  • Ability to work independently with limited supervision.

Nice To Haves

  • Prior experience handling cleaning chemicals.
  • Excellent customer service skills.
  • Previous housekeeping or general cleaning experience.

Responsibilities

  • Vacuum, dust, and clean public areas, including floors, carpets, restrooms, the waterpark area, elevators, windows, and doors.
  • Keep elevator areas free of debris.
  • Empty waste receptacles in common areas.
  • Read and understand material safety data sheets and use chemicals according to directions.
  • Report maintenance issues in public areas.
  • Operate the trash compactor and cardboard baler.
  • Communicate with guests in a professional and courteous manner.
  • Deliver requested items to guestrooms and return them to storage as necessary.
  • Assist with guestroom cleaning as needed.

Benefits

  • Medical, dental, and vision insurance.
  • Health savings account.
  • Telehealth resources.
  • Life insurance.
  • 401(k) with employer match.
  • Paid vacation time off.
  • Paid parental leave.
  • Discounted vacations for employees, family, and friends.
  • Employee referral incentives.
  • Cross-training, scholarship fund, and talent development programs.
  • Access to Great Wolf University for on-the-job, functional, and leadership training.
  • Holistic wellness program and technology.
  • Employee Assistance Program.
  • Employee Relief Fund.
  • Flexible scheduling.
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