PT Teller - Lexington

PROSPERITY BANK•Lexington, TX

About The Position

The PT Teller performs banking transactions accurately and efficiently, including processing deposits, withdrawals, loan payments and account transfers; cashing checks and other negotiable instruments; and selling traveler’s checks, official checks and money orders. The role promotes Bank products and services while providing courteous, professional customer service and protecting customer information. The Teller operates an online teller terminal, balances cash, promptly resolves discrepancies, follows established procedures and compliance requirements, and maintains professional relationships with clients, coworkers and management. Additional duties may include night drop functions, clerical work, assisting coworkers, providing training or orientation, attending meetings and training, completing reports, and maintaining clean, secure work areas. This position has no supervisory responsibilities. The schedule is Monday through Friday on a rotating basis from 12:00 p.m. to 6:00 p.m., with alternating Saturdays from 8:00 a.m. to 12:00 p.m. Meetings and training may also take place on weekday evenings or Saturdays.

Requirements

  • High school graduate or equivalent.
  • At least one year of related experience or cash-handling experience.
  • Good communication skills.
  • Professional appearance, dress and attitude.
  • Good math skills.
  • Good typing skills.
  • Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
  • Ability to perform detailed but straightforward instructions and handle problems involving a few variables.
  • Ability to perform basic math, including using decimals to compute ratios and percentages and to interpret graphs.
  • Ability to read and communicate effectively and write complex sentences using proper punctuation.
  • Ability to meet the role’s physical requirements, including frequent talking, finger dexterity and repetitive hand, wrist or finger movements; average hearing and visual acuity; and sedentary work with occasional exertion of 10 to 25 pounds.

Nice To Haves

  • Understanding of Bank operations.
  • Previous Teller experience.
  • Familiarity with Mentor Program DNA Standard/UX, required training and webinars in the 90-day plan, CTR/MIL, IVIEW, product knowledge, SCO ATM balancing, WITS/Wires (minimum domestic), and risk management.

Responsibilities

  • Process deposits, withdrawals, loan payments, account transfers, credit card cash advances and other teller transactions.
  • Cash checks and other negotiable instruments after examining documents for endorsements and negotiability.
  • Sell traveler’s checks, official checks and money orders, and promote Bank products and services to meet customer needs.
  • Verify and balance cash daily, maintain an acceptable balancing record, and promptly detect and resolve discrepancies.
  • Follow Teller procedures and compliance requirements consistently, including applicable security procedures and dual-control practices.
  • Provide courteous, professional customer service; promptly resolve client requests and inquiries; and maintain the privacy of customer information.
  • Operate the online teller terminal and related equipment and applications.
  • Establish and maintain effective business relationships with clients and working relationships with area personnel and management.
  • Assist area personnel as needed and assist with training or orientation when required.
  • Keep the supervisor informed of area activities, problems or concerns.
  • Complete required reports, records and related clerical duties accurately and promptly.
  • Perform night drop functions as assigned.
  • Attend meetings and training classes, which may be held on weekdays, evenings or Saturdays.
  • Ensure work areas are clean, secure and well maintained.
  • Perform other related duties as assigned.
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