PT Supervisor - Converse Auburn Hills

NIKE•Auburn Hills, MI
•Onsite

About The Position

The PT Supervisor at Converse Auburn Hills supports customers and teammates by bringing enthusiasm, product knowledge, and a positive attitude to the store. The role helps deliver customer service in line with SOLE, making customers feel welcome, understanding their needs, and exceeding expectations throughout their journey. Supervisors lead by example and demonstrate professionalism, integrity, reliability, and kindness. The position also includes retail operations such as operating a cash register, shipping and receiving, stocking products, cleaning, and building visual displays. This is a part-time role scheduled for 25 hours per week, including nights, weekends, and holidays as needed. The work location is Converse Auburn Hills in Auburn Hills, Michigan.

Requirements

  • Must be at least 18 years old in the United States.
  • At least 1 year of retail or consumer service experience.
  • Flexibility to work nights, weekends, and holidays based on store needs.
  • Ability to use authentic customer service to ensure customers feel seen and understood.
  • Ability to learn and train on the latest products and technologies.
  • Ability to bend, squat, reach, climb a ladder, and stand for extended periods, with or without reasonable accommodations.

Responsibilities

  • Be enthusiastic, excited, and knowledgeable about Converse products and services to support customer needs.
  • Bring a positive attitude and passion to teammates and customers.
  • Lead by example and deliver service in line with SOLE to bring the consumer journey to life.
  • Make customers feel welcome, show care for their wants and needs, and exceed their expectations throughout their journey.
  • Demonstrate professionalism, integrity, reliability, and kindness.
  • Operate a cash register and perform shipping and receiving duties.
  • Stock products, clean, and build visual displays.
  • Learn and train on the latest products and technologies.

Benefits

  • Product discounts for employees and family from Nike, Converse, and Jordan, up to 50% off.
  • Accrued paid time off and holiday pay.
  • 401(k) Plan, CERA, Employee Assistance Program, mental and emotional health support, financial coaching and education, child development support, and caregiving benefits for full-time and part-time employees working 20 or more hours per week, starting on the day of hire.
  • Health Savings Accounts and Flexible Savings Accounts for full-time and part-time employees working 20 or more hours per week after 12 months of continuous employment.
  • Opportunity to buy Nike stock at a discount through the Employee Stock Purchase Plan (ESPP).
  • Optum Employee Assistance Program support at no cost for employees and their families.
  • Tuition reimbursement up to $5,250 per calendar year for full-time Retail Associates.
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