Janitorial Supervisor - Auburn HIlls

BELFOR Holdings•Auburn Hills, MI

14h

About The Position

The Janitorial Supervisor oversees day-to-day janitorial operations and administrative activities. The role ensures quality control measures are in place to meet customer specifications and contract requirements, conducts inspections, controls inventory, maintains equipment, and supports excellent client relations. The position reports to a Manager or District Manager. The supervisor directs assigned cleaning staff across regular and specialty cleaning operations, coordinates and evaluates personnel, and carries out supervisory responsibilities in accordance with company policies. The role also ensures paperwork and reports, including payroll and inspections, are submitted accurately and on time. Positions may include regular cleaning duties.

Requirements

High school diploma or GED; relevant experience may be considered in lieu of education.
2 to 4 years of experience in janitorial services or an equivalent service field in a supervisory capacity.
Excellent organizational, customer service, and management skills.
Ability to work in a diverse environment.
Strong oral and written communication skills.
Basic computer experience, including email and Word.
Ability to multitask.
Ability to stand, sit, walk, and kneel for sustained periods.
Ability to lift up to 15 pounds on a regular basis.

Responsibilities

Supervise and direct assigned cleaning staff in regular and specialty cleaning operations.
Direct, coordinate, and evaluate personnel in accordance with company policies.
Ensure required paperwork and reports, including payroll and inspections, are submitted accurately and on time.
Conduct regulatory and safety-awareness training.
Recommend corrective disciplinary action or positive reinforcement for account staff when appropriate.
Promote and exhibit company culture and values.
Maintain daily communication with cleaners and leads to resolve account issues or problems.
Investigate employee incidents and accidents.
Ensure customer cleaning specifications are followed and regularly check customer satisfaction.
Conduct inspections, control inventory, and maintain equipment.
Perform regular cleaning duties when assigned.
Complete other duties as assigned by management.