Janitorial Supervisor - Auburn HIlls

The Proffessional Group•Auburn Hills, MI

About The Position

The Janitorial Supervisor oversees day-to-day janitorial operations and administrative activities. The role ensures quality-control measures maintain high service levels in accordance with customer specifications and contract requirements. The supervisor conducts inspections, controls inventory, maintains equipment, and is responsible for excellent client relations. The position reports to a Manager or District Manager.

Requirements

High school diploma or GED; relevant experience may be considered in lieu of the educational requirement.
Two to four years of experience in janitorial services or equivalent service work in a supervisory capacity.
Excellent organizational, customer service, and management skills.
Ability to work in a diverse environment.
Strong oral and written communication skills.
Basic computer experience, including email and Microsoft Word.
Ability to multitask.

Responsibilities

Supervise and direct assigned cleaning staff across regular and specialty cleaning operations.
Direct, coordinate, and evaluate personnel in accordance with company policies.
Ensure required paperwork and reports, including payroll and inspections, are submitted accurately and on time.
Perform regular cleaning duties when assigned.
Conduct regulatory and safety-awareness training.
Recommend corrective disciplinary action or positive reinforcement for account staff to management.
Promote and exhibit company culture and values.
Maintain daily communication with cleaners and leads within the account to resolve issues or problems.
Investigate employee incidents and accidents.
Ensure customer cleaning specifications are followed and regularly check customer satisfaction.
Perform other duties as assigned by management.