Pt Safety/Quality Coordinator

Bronson Healthcare Group•Portage, MI

10d•Onsite

About The Position

The Patient Safety & Quality Project Manager leads, manages, and supports system-wide projects to improve quality outcomes and reduce safety events across the Bronson System. The role requires leading teams and facilitating system-wide transformation and culture change. The coordinator works with multidisciplinary teams, including physicians and executives, to evaluate, assess, and plan improvements, then measures and evaluates data to determine the effectiveness of changes. The role also provides direct support to Patient Safety and Quality management and develops, coaches, and mentors staff.

Requirements

Bachelor's degree (BSN or BS).
Three to five years of experience, including clinical nursing experience in an acute care setting.
One to two years of experience leading teams.
Licensed Registered Nurse in good standing with the State of Michigan.
Ability to use word processing, spreadsheet, presentation, and other relevant software.
Ability to analyze and interpret complex data and translate it into information that can drive improvement in clinical outcomes.
Experience working directly with physicians and leaders to set goals, incentives, and measures of success.
Demonstrated ability to implement change management effectively.
Demonstrated skills in performance-improvement tools and methodologies within a complex healthcare organization and/or large multi-specialty physician group practice.
Demonstrated success managing clinical process improvement and patient safety science, with a proven track record of applying them.
Excellent communication skills and a positive customer-relations orientation.

Nice To Haves

Master's degree.
Certified Professional in Healthcare Quality (CPHQ) and/or Certified Professional in Patient Safety (CPPS).

Responsibilities

Identify and analyze project scope and objectives for alignment with the overall strategic plan.
Manage multiple projects ranging from low to high complexity and from single-entity to system-wide scope.
Act as a change agent to lead the system through changing priorities and focus.
Interface with individuals at all levels, including executives, front-line staff, external organizations, and physicians.
Analyze large data sets to identify opportunities for improvement.
Create and lead multidisciplinary teams to identify gaps in care and develop and implement action plans.
Present recommendations to system and entity committees, including Performance Improvement Committees, Medical Executive Committees, the Executive Team, and the Board Quality Committee.
Apply high-reliability principles and mentor and coach others in their use.
Provide education and coaching to department-based and hospital performance-improvement committees regarding quality measures, tactics, and action plans.
Develop, coach, and mentor staff on an ongoing basis.
Provide direct support to Patient Safety and Quality management.
Communicate orally and in writing with physicians, management, and healthcare professionals to present information, discuss findings, answer questions, and exchange information.