Program Coordinator IV, Quality & Patient Safety

Sutter Health•Sacramento, CA

About The Position

The Program Coordinator IV is responsible for implementing strategic priority projects designed to achieve high levels of quality, access, and affordability. Using established project management tools and processes, the role supports successful project implementation and improved organizational performance. The position provides leadership, coaching, consulting, and facilitation to project teams and manages multiple medium-sized projects and/or one to three large, highly complex projects. These projects may span service lines or regions, involve multiple work teams and deliverables, and include complex milestones or critical paths requiring substantial resources and expertise. The role coordinates project activities and provides status reporting to support the stability of project-oriented work efforts.

Requirements

Bachelor’s degree in Administration, Health Administration, Public Health, or a related field; equivalent experience may be accepted in lieu of the degree.
Four years of recent relevant experience.
Conceptual, analytical, and negotiation skills, including the ability to solve complex problems and develop actionable recommendations.
Demonstrated leadership ability to manage large, complex projects and lead or facilitate teams.
Customer-service focus in decisions and actions.
Interpersonal skills and the ability to build a network, gain stakeholder support, and earn the trust and respect of senior leaders.
Ability to analyze and understand healthcare operations quickly.
Detail-oriented, self-directed, and able to work autonomously.
Ability to communicate complex concepts effectively to all organizational levels and develop, create, and deliver presentations.
Ability to continuously learn and improve understanding of project methodologies and tools.
Proficiency with spreadsheet, word-processing, project-management, and presentation applications; Microsoft Suite preferred.
Verbal and written communication skills, including tact, diplomacy, and adaptability.
Strong organizational skills and the ability to manage multiple projects and sometimes conflicting priorities in a rapidly changing, multi-stakeholder environment.
Collaborative working style and ability to develop and sustain productive relationships with stakeholders and project resources across the organization.

Nice To Haves

Healthcare operations expertise.
Proficiency with the Microsoft Suite.

Responsibilities

Implement strategic priority projects intended to improve quality, access, affordability, and organizational performance.
Manage multiple medium-sized projects and/or one to three large, highly complex projects.
Coordinate projects that span multiple service lines or regions and involve multiple work teams, deliverables, milestones, or critical paths.
Provide leadership, coaching, consulting, and facilitation to project teams.
Coordinate project-oriented work efforts and report project status.