Pt Safety/Quality Coordinator

Bronson Healthcare•Portage, WI

1d•Onsite

About The Position

The Patient Safety & Quality Project Manager leads, manages, and supports system-wide projects to improve quality outcomes and reduce safety events across the Bronson System. The role leads teams and facilitates system-wide transformation and culture change, working with multidisciplinary groups—including physicians and executives—to evaluate needs and plan improvements. The Project Manager measures and evaluates data to determine the effectiveness of changes. The position manages multiple projects of varying complexity and scope, analyzes data to identify improvement opportunities, and leads multidisciplinary teams in identifying gaps in care and developing and implementing action plans. It also supports patient safety and quality management, coaches and mentors staff and committees, applies high-reliability principles, and presents recommendations to organizational committees and leadership.

Requirements

Bachelor's degree (BSN or BS).
Three to five years of experience, including clinical nursing experience in an acute care setting.
One to two years of experience leading teams.
Current Registered Nurse licensure in good standing with the State of Michigan.
Ability to use word-processing, spreadsheet, presentation, and other job-relevant software.
Strong ability to analyze and interpret complex data and turn it into information that can drive improvement in clinical outcomes.
Experience working directly with physicians and leaders to set goals and incentives and establish measures of success.
Demonstrated ability to implement change management effectively.
Demonstrated skills in performance-improvement tools and methodologies within a complex healthcare organization and/or large multi-specialty physician group practice, with demonstrated success managing clinical process improvement and patient safety science and applying it.
Excellent communication skills and a positive customer-relations orientation.

Nice To Haves

Master's degree.
Certified Professional in Healthcare Quality (CPHQ) and/or Certified Professional in Patient Safety (CPPS).

Responsibilities

Identify and analyze project scope and objectives to ensure alignment with the overall strategic plan.
Manage multiple projects ranging from low to high complexity and from single-entity to system-wide scope.
Act as a change agent during periods of changing priorities and focus.
Interface with individuals across organizational levels, including executives, frontline staff, external organizations, and physicians.
Analyze large data sets to determine opportunities for improvement.
Create and lead multidisciplinary teams to identify gaps in care and develop and implement action plans.
Present recommendations to System and Entity Committees, including Performance Improvement Committees, Medical Executive Committees, the Executive Team, and the Board Quality Committee.
Apply and mentor or coach others in high-reliability principles.
Educate and coach department-based and hospital performance-improvement committees on quality measures, tactics, and action plans.
Develop, coach, and mentor staff on an ongoing basis.
Provide direct support to Patient Safety and Quality management.
Communicate orally and in writing with physicians, management, and healthcare professionals to present findings, answer questions, and exchange relevant information.