Psychiatric Medical Assistant - Bella Vista

Denova Collaborative Health • Phoenix, AZ

3d • Onsite

About The Position

Denova Collaborative Health is hiring a Psychiatric Medical Assistant to provide compassionate, patient-centered care in a behavioral health setting. Working with the clinical team, the assistant supports specialized treatments such as Spravato and Transcranial Magnetic Stimulation (TMS), monitors patients, and helps maintain a safe and comfortable care experience. Specialized treatment training is provided.

The role also supports general psychiatric clinic operations, including preparing charts, rooming patients, managing patient messages, documenting care, and maintaining exam rooms. The position is onsite Monday through Friday, 7 a.m. to 4 p.m., at the Bella Vista location.

Requirements

• Completion of a formal Medical Assistant training program through a recognized school or institution; proof of completion by diploma, certificate, or transcript is required.
• Previous experience as a Medical Assistant in a psychiatric or behavioral health setting is required.
• Ability to multitask and care for multiple patients in a fast-paced environment.
• Current, valid CPR and First Aid certifications.
• Must be 21 years of age or older.
• Strong verbal and written communication skills.

Nice To Haves

• Medical Assistant certification (CMA, RMA, CCMA, or NCMA).
• Experience with Spravato or TMS treatments; training will be provided.
• At least six months of healthcare experience.
• Proficiency with electronic record-keeping systems, including EMR, billing software, insurance carrier portals, and spreadsheets.
• Bilingual ability; bilingual candidates are highly valued.

Responsibilities

• Prepare patient charts for upcoming visits and ensure required forms are completed, reviewed, and integrated into the chart.
• Welcome and check in patients and escort them to examination rooms.
• Perform delegated medical tasks, including recording vital signs, medical history, and visit reasons, and documenting them in the medical record.
• Conduct visual acuity screenings during routine physical exams.
• Administer injections and assist providers with medical procedures.
• Draw blood, collect specimens, conduct urine drug screenings, and communicate results.
• Clean and prepare exam rooms between appointments, stock supplies, and dispose of expired supplies and biohazard waste.
• Collaborate with providers to troubleshoot patient issues.
• Support Spravato treatments by continuously monitoring patients, obtaining frequent vital signs, observing for changes in condition, and promptly escalating concerns to a clinical provider.
• Assist with TMS treatments, including positioning the treatment coil precisely and following established protocols after required training and certification.
• Coordinate care for multiple patients at different stages of treatment while maintaining safety, accurate documentation, and efficient workflow.
• Support general psychiatric clinic operations, including patient rooming, chart preparation, and patient message management.
• Perform other duties as assigned.

Benefits

• Low-cost medical, dental, and vision insurance.
• Retirement plan with a 3.5% company match.
• Long- and short-term disability options.
• Life insurance coverage.
• Holiday pay and paid time off (PTO).
• Employee wellness program.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed