Psychiatric Medical Assistant - Bella Vista

Denova Collaborative Health•Phoenix, AZ

4d•Onsite

About The Position

Denova Collaborative Health is hiring a Psychiatric Medical Assistant to support patient care in a behavioral health setting. Working alongside the clinical team, the Medical Assistant helps provide a safe, comfortable, and positive care experience and assists with specialized treatments such as Spravato and Transcranial Magnetic Stimulation (TMS). Training for TMS is provided after hire, and the role offers an opportunity to expand clinical skills through specialized training. The position supports general psychiatric clinic operations, including preparing charts, rooming patients, managing patient messages, documenting care, and coordinating care for patients at different stages of treatment. The work is onsite Monday through Friday, 7:00 a.m. to 4:00 p.m., at the Bella Vista location. Denova Collaborative Health LLC is an integrated primary care and behavioral health practice based in the Greater Phoenix metropolitan area. It also provides virtual care services to residents throughout Arizona and takes a whole-person approach through collaboration across primary care, behavioral health, addiction medicine, and wellness.

Requirements

Completion of a formal Medical Assistant training program through a recognized school or institution; proof of completion such as a diploma, certificate, or transcript must be provided.
Previous experience as a Medical Assistant in a psychiatric or behavioral health setting is required.
Ability to multitask and care for multiple patients in a fast-paced environment.
Current, valid CPR and First Aid certifications.
An Arizona Fingerprint Clearance card; Denova will assist with obtaining one upon acceptance of an offer.
Strong verbal and written communication skills.
Applicants must be at least 21 years old.

Nice To Haves

Medical Assistant certification (CMA, RMA, CCMA, or NCMA).
Experience with Spravato or TMS treatments; training will be provided.
At least six months of healthcare experience.
Proficiency with electronic record-keeping systems, including EMR, billing software, insurance carrier portals, and spreadsheets.
Bilingual candidates are highly valued.

Responsibilities

Prepare patient charts for upcoming visits and ensure required forms are completed, reviewed, and integrated into the chart.
Welcome and check in patients, then escort them to examination rooms.
Perform delegated medical tasks, including recording vital signs, medical history, and visit reasons, and documenting them in the patient record.
Conduct visual acuity screenings during routine physical exams.
Administer injections and assist providers with medical procedures.
Draw blood, collect specimens, conduct urine drug screenings, and communicate results.
Keep examination rooms clean and ready between appointments, including stocking supplies and disposing of expired supplies and biohazard waste.
Work with providers to troubleshoot patient issues.
Support Spravato treatments by continuously monitoring patients, obtaining frequent vital signs, observing for changes in condition, and promptly escalating concerns to the appropriate clinical provider.
Assist with TMS treatments, including precise treatment-coil positioning and following established protocols after required training and certification.
Coordinate care for multiple patients at different treatment stages while maintaining safety, accurate documentation, and efficient workflow.
Support general psychiatric clinic operations, including patient rooming, chart preparation, and patient message management.
Perform other duties as assigned.