Customer Service Rep(05303) - 2840 Bella Vista Way

Domino's Franchise•Bella Vista, AR
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process customer orders and perform general store team-member duties. The role includes operating equipment, stocking ingredients and supplies, preparing products, answering telephone orders, and cleaning equipment and the facility. Orientation and training are provided on the job. The company offers opportunities for advancement from customer service representative to management and other roles. Work involves standing for most tasks, walking short distances, handling food and supplies, and working in changing temperatures and around hot equipment, sharp edges, moving mechanical parts, food odors, and cornmeal dust. Duties may also involve lifting and carrying items, pushing or pulling trays, occasional stair or ladder use, and frequent reaching, bending, and hand movements.

Requirements

  • Must be 18 years of age or older.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing, pulling, bending, reaching, and frequent hand use.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders, communicating with customers in person and by phone.
  • Clean equipment and the facility approximately daily.
  • Make and label boxes.
  • Unload and stock ingredient and supply deliveries, using a hand truck as needed.
  • Perform other store team-member duties, including outside tasks such as removing trash.
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