PSA Compliance Manager

Compass Connections • San Antonio, TX

5d • Onsite

About The Position

Compass Connections is hiring a PSA Compliance Manager for its HSF in San Antonio, Texas. The organization provides emergency shelter and group-home placement for children while working toward family reunification. This role supports implementation of federal policy and the program’s Prevention of Sexual Abuse (PSA) objectives, assesses compliance with applicable standards, and helps ensure incidents of sexual abuse and harassment are addressed and documented appropriately. Fluency in English and Spanish is required. The position pays $30.09 per hour and follows a Monday–Friday, 8:00 a.m.–5:00 p.m. schedule; evenings, weekends, and holidays may be required as needed or requested by the supervisor. On-call rotations are also required.

The position requires a bachelor’s degree in behavioral sciences, human services, or social services, or a bachelor’s degree in business administration or management; at least one year of experience with child welfare standards, best practices, quality assurance, or compliance; and current first aid, CPR, and emergency behavior intervention certifications. The employee must pass pre-employment and random drug screens, pass pre-employment and biennial criminal background checks, and provide proof of work eligibility upon request. Employees must receive an annual influenza vaccination or obtain an approved medical or religious exemption.

Benefits are available from the first day of employment and include 100% employer-paid medical, dental, and vision insurance, retirement plan options, and additional employer-sponsored benefits. The employer cannot sponsor or assume sponsorship of an employment visa. Equal employment opportunity is provided in accordance with applicable federal, state, and local laws.

Requirements

• Fluency in English and Spanish.
• Bachelor’s degree in behavioral sciences, human services, or social services, or a bachelor’s degree in business administration or management.
• At least one year of experience working with child welfare standards, best practices, quality assurance, or compliance.
• First aid, CPR, and emergency behavior intervention certifications.
• Pass a pre-employment drug screen and random drug screens during employment.
• Pass pre-employment and biennial criminal background checks.
• Provide proof of work eligibility status upon request; applicants must be authorized to work for any U.S. employer, and visa sponsorship is unavailable.
• Respond sensitively and competently to the service population’s cultural and socioeconomic characteristics.
• Work collaboratively with staff, service providers, and other professionals.
• Provide crisis intervention according to Compass Connections training when needed to maintain a safe environment.
• Work in a fast-paced environment while maintaining emotional control and professional composure.
• Maintain the computer literacy needed to perform the role.
• Work effectively without intensive supervision, independently and as part of a multidisciplinary team.
• Demonstrate working knowledge of Compass Connections policies and procedures.
• Receive an annual influenza vaccination or obtain an approved medical or religious exemption as a condition of employment.
• Meet applicable federal and state regulatory guidelines and standards.

Responsibilities

• Use the authority of the role to question staff, managers, and supervisors and guide implementation of facility policies and procedures affecting PSA objectives.
• Perform administrative support tasks related to federal policy implementation, including managing highly confidential information.
• Collaborate with the Lead PSA Compliance Manager and Program Director to facilitate completion of all sexual abuse and sexual harassment incidents.
• Conduct department training on PSA, standards, and policies and procedures.
• Complete on-call rotations.
• Collaborate with the program to complete group sessions for minors related to PSA requirements.
• Stay current on federal policy standards, particularly Section 4: Preventing, Detecting, and Responding to Sexual Abuse and Harassment, as well as state licensing, IFR, Compass Connections policies and procedures, and other relevant child welfare guidelines and regulations.
• Collect data, draft reports, assess program compliance, make programmatic recommendations on federal policy implementation, and assist with preparing, analyzing, monitoring, and correcting report data.
• Continually assess program challenges that prevent PSA services from being met.
• Provide technical assistance on standards compliance to staff, supervisors, and administrators as requested.
• Meet applicable federal and state regulatory guidelines and standards.
• Participate in scheduled meetings, team decisions, and operations.
• Work evenings, weekends, and holidays as needed or requested by the supervisor.
• Implement Compass Connections safety protocols, including evacuating with children and staff during emergencies.
• Review sexual abuse and sexual harassment allegations and prepare year-by-year comparison reports according to federal standards.
• Develop processes, forms, and tools to help program staff achieve and monitor compliance with state and federal standards.
• Maintain confidentiality regarding the service population and program operations.
• Follow Compass Connections professional and ethical conduct standards, including treating staff, children, and community members with respect and complying with the dress code.
• Oversee information about incidents of child sexual abuse and harassment.
• Ensure children identified as victims receive necessary medical and mental health services.
• Ensure incidents are reported promptly to applicable entities and maintain complete documentation for federal review.

Benefits

• 100% employer-paid medical insurance, available on the first day of employment.
• 100% employer-paid dental insurance, available on the first day of employment.
• 100% employer-paid vision insurance, available on the first day of employment.
• Retirement plan options.
• Additional employer-sponsored benefits; applicants may ask the recruiter for a complete overview.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level