Prevention of Sexual Abuse (PSA) Compliance Manager - JOR

National Youth Advocate Program•Chicago, IL

About The Position

The Prevention of Sexual Abuse (PSA) Compliance Manager for La Jornada is responsible for implementing, training, documenting, and maintaining ongoing compliance with ORR Policy Sections 4 and 5 and the Interim Final Rule (IFR) concerning the prevention, detection, and response to sexual abuse and sexual harassment. The role establishes a respectful and supportive workplace, promotes a culture of safety and proactive risk management, and elevates issues or concerns to program leadership and ORR. The manager serves as a point of contact and subject matter expert for NYAP programs and ORR stakeholders on PSA and related requirements, including inappropriate sexual behavior and staff code-of-conduct violations. The position supports staff training, incident and grievance processes, audits and monitoring visits, required reporting and documentation, referrals, and program guidance. It works closely with program leadership, ORR’s PCAN Team and Coordinator, NYAP Human Resources, clinicians, case managers, and other stakeholders to support compliance and the safety of children in care. The role requires a bachelor’s degree in a behavioral sciences, human services, or social services field; at least one year of relevant child welfare standards, best practices, quality assurance, or compliance experience; and Spanish fluency. Some travel is required, and the employee must be willing to work non-traditional hours and be on call. The work includes frequent travel and driving, periods of sitting and standing, repetitive motion, and occasional lifting up to 25 pounds.

Requirements

Bachelor’s degree in behavioral sciences, human services, or social services.
At least one year of experience working with child welfare standards, best practices, quality assurance, or compliance.
Fluency in Spanish; bilingual English-Spanish.
Ability to pass a criminal background check.
Proficiency with desktop and laptop computers, smartphones, tablets, printers, fax machines, photocopiers, and word-processing, spreadsheet, and database software.
Minimum automobile insurance coverage of $100,000/$300,000 bodily liability coverage.
At least 21 years of age, a valid state driver’s license, a reliable personal vehicle, and a good driving record.
Willingness to travel and work non-traditional hours, including possible on-call responsibilities at night and on weekends.
Excellent internal and external customer service, communication, listening, and writing skills.
Compassionate attitude, strong understanding of child development, and a nurturing teaching approach.

Responsibilities

Perform work consistently with NYAP’s mission, values, and philosophies, and help establish a respectful and supportive workplace.
Provide child-friendly PSA orientations and oversee implementation, training, documentation, and ongoing compliance with ORR Policy Sections 4 and 5 and the IFR.
Review grievances and grievance boxes, and elevate grievances to the program director for resolution.
Promote a culture of safety, proactive risk management, and adherence to ORR policies and procedures.
Work with program leadership and ORR’s PCAN Team to guide and implement procedures for preventing, detecting, and responding to sexual abuse, sexual harassment, inappropriate sexual behavior, and staff code-of-conduct violations, including maintaining records.
Coordinate with NYAP Human Resources on ORR background-check requirements and hiring considerations before staff have contact with minors.
Ensure compliance with ORR and state guidelines for Significant Incident Reports (SIRs) and Child Level Events (CLEs), and advise program leadership and staff.
Lead and guide the program’s SIR Review Team, clinicians, case managers, and other staff in proper reporting to ORR and CPS, including delivering staff training.
Serve as the program and ORR stakeholders’ point of contact and subject matter expert on the IFR and ORR policies related to PSA, sexual harassment, inappropriate sexual behavior, and staff conduct violations.
Liaise with ORR’s PCAN Coordinator and designated program stakeholders to implement ORR and IFR compliance within six months of facility opening.
Support creation and updates of staffing plans, and guide staff reviewing sexual-abuse SIRs, risk assessments, and incident management reports with sexual-abuse or sexual-harassment components.
Complete referrals to legal service providers, child advocates, the Office of Trafficking in Persons, and other stakeholders as required by ORR policy.
Provide response and accountability for ORR and IFR compliance at NYAP programs, and elevate concerns to the National Director of Operations.
Ensure proper handling of third-party reporting and protection of privacy and confidentiality.
Collect, assemble, prepare, present, and submit documentation for ORR and IFR audits; work with monitors and auditors on document requests and Corrective Action Plans.
Attend and participate in required audits and monitoring visits.
Participate in program staffing meetings as the point of contact for cases involving sexual abuse, sexual harassment, or inappropriate sexual behavior, and respond to ORR, PSA Coordinator, and monitoring requests.
Compile data and generate reports for PCAN and other ORR and state stakeholders.
Create and maintain ORR PSA bulletin boards and staffing plans; update video-monitoring requirements and document upgrades; and provide or update PSA orientations as needed.
Participate as a subject matter expert in Incident Review Team meetings, update NYAP PSA guidelines and ORR/IFR documentation, and maintain records for audits.
Participate in public appearances and presentations as requested and collaborate with other NYAP programs and staff.
Assist with developing child-friendly PSA materials and maintaining current posters and materials required by ORR, PCAN, or other stakeholders.
Collaborate on continuous quality improvement to ensure service quality and reporting meet contract requirements.
Perform other duties as requested.