PSA Compliance Specialist

ABBOTT HOUSE•Village of Irvington, NY
•$78,000 - $80,808

About The Position

The PSA Compliance Specialist oversees implementation and ongoing compliance with the Interim Final Rule (IFR) for the Abbott House TRC Shelter Program. The role works with the ORR PSA Coordinator and Abbott House program leadership to ensure compliance with policies and regulations of Abbott House, the Office of Refugee Resettlement (ORR), the Office of Children and Family Services (OCFS), and the Westchester Department of Social Services. The specialist coordinates onsite inspections and audits and monitors outcomes required by ORR, particularly documentation concerning sexually exploited individuals. The role includes reviewing program policies and procedures, auditing participant and medical files, supporting discharge planning and staffing supervision plans, conducting facility safety checks, training staff and children, tracking incidents and referrals, addressing grievances, and coordinating responses to incidents. The specialist also serves as a liaison with governing agencies, supports mandatory staff training, gathers data for trend analysis, and conducts focused audits to assess program areas and corrective actions.

Requirements

  • MSW or a master's degree in a related field.
  • At least 3 years of experience working in child welfare and ORR programs.
  • At least 2 years of experience working with child welfare and the Office of Refugee and Resettlement.
  • Strong verbal and writing skills.
  • Experience with audits.
  • Strong knowledge of statistics and Excel.
  • Valid driver's license and a clean driving record.
  • Own transportation.
  • Comfortable traveling to the Abbott House Bronx office at least once a week.
  • Ability to speak, read, and write fluently in English.
  • Ability to use a computer, learn software programs, and operate fax, copier, scanner, and other office equipment.

Responsibilities

  • Participate in monthly PSA calls with ORR and update and train TRC administrators on policy changes and additions.
  • Review TRC Shelter policies regularly and ensure procedure manuals are up to date.
  • Conduct monthly audits of active and closed files, both hard copy and in the portal.
  • Conduct weekly audits of medical files in the portal.
  • Coordinate with the Program Coordinator to ensure discharge mandates exceed ORR expectations.
  • Work with the Assistant Director to ensure a staffing plan provides adequate supervision of minors in the TRC Shelter.
  • Develop a schedule and conduct monthly unannounced facility safety checks at varying times.
  • Train staff and children every four months on Zero Tolerance, sexual abuse, and sexual harassment.
  • Use the ORR TKPI tool to track and review Serious Incident Reports, PRS referrals, and Home Study referrals.
  • Coordinate ongoing meetings with administrators to review incidents.
  • Read and address grievances daily.
  • Work with Leads and Administrators to prevent, protect against, and respond to incidents occurring under the TRC Department’s custody.
  • Act as a liaison between Abbott House and governing agencies to facilitate audits.
  • Work with the Training Coordinator to ensure staff complete ongoing mandatory training required by Abbott House, ORR, and OCFS.
  • Gather and provide data to the Senior Director and other designated personnel for trend analysis.
  • Conduct focused audits to evaluate specific program areas and assess the effectiveness of corrective actions.
  • Attend all mandatory ORR, OCFS, and Abbott House trainings.
  • Perform other related duties as required.
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