PSA Compliance Manager

Compass Connections • San Antonio, TX

3d • Onsite

About The Position

Compass Connections is hiring a PSA Compliance Manager at its Heritage location in San Antonio, Texas. The organization provides emergency shelter and group-home placement for children while working toward family reunification. This role supports implementation of federal policy and applicable child-welfare standards concerning the prevention, detection, and response to sexual abuse and harassment. The manager assesses program compliance, advises staff and leaders, supports investigations and reporting, and helps ensure children identified as victims receive necessary medical and mental-health services. The position requires fluency in English and Spanish and includes a Monday–Friday schedule from 8 a.m. to 5 p.m., with evenings, weekends, holidays, and on-call rotations as needed. The hourly rate is $30.39. Benefits are available on the first day of employment, including 100% employer-paid medical, dental, and vision insurance and retirement plan options. Other employer-sponsored benefits are available; candidates are directed to ask their recruiter for details.

Requirements

• Bachelor’s degree in behavioral sciences, human services, or social services, or a bachelor’s degree in business administration or management.
• At least one year of experience working with child-welfare standards, best practices, quality assurance, or compliance.
• Fluency in English and Spanish.
• First aid, CPR, and emergency behavior intervention certifications.
• Pass a pre-employment drug screen and random drug screens during employment.
• Provide proof of work eligibility upon request; applicants must be authorized to work for any U.S. employer. The employer cannot sponsor or take over sponsorship of an employment visa.
• Pass pre-employment and biennial criminal background checks.
• Demonstrate the ability to respond sensitively to cultural and socioeconomic characteristics, collaborate with staff and service providers, provide trained crisis intervention, maintain emotional control and professional composure in a fast-paced environment, use computers as required, and work independently and on a multidisciplinary team.
• Demonstrate working knowledge of Compass Connections policies and procedures.
• Receive an annual influenza vaccination or obtain an approved medical or religious accommodation exemption, and provide proof.

Responsibilities

• Use the authority of the role to question staff, managers, and supervisors and guide implementation of facility policies and procedures related to Prevention of Sexual Abuse objectives.
• Perform administrative support tasks involving federal policy implementation, including handling highly confidential information.
• Collaborate with the Lead PSA Compliance Manager and Program Director to facilitate completion of all sexual-abuse and sexual-harassment incidents.
• Conduct department training on PSA, standards, and policies and procedures.
• Complete on-call rotations.
• Work with the program to complete group sessions for minors related to PSA requirements.
• Stay current on federal policy standards, including Section 4: Preventing, Detecting, and Responding to Sexual Abuse and Harassment, state licensing, IFR, Compass Connections policies and procedures, and other applicable child-welfare guidance and regulations.
• Collect data, draft reports, assess program compliance, make programmatic recommendations, and assist with preparing, analyzing, monitoring, and correcting report data.
• Continually assess program challenges that prevent PSA services from being met.
• Provide technical assistance on standards compliance to staff, supervisors, and administrators as requested.
• Meet applicable federal and state regulatory guidelines and standards.
• Participate in scheduled meetings, team decisions, and operations.
• Work evenings, weekends, and holidays as needed or requested by the supervisor.
• Implement safety protocols, including evacuating with children and staff in an emergency.
• Review sexual-abuse and sexual-harassment allegations and prepare year-by-year comparison reports according to federal standards.
• Develop processes, forms, and tools to help program staff achieve and monitor compliance with state and federal standards.
• Maintain confidentiality concerning the service population and program operations.
• Follow Compass Connections' professional and ethical conduct standards, including treating staff, children, and community members respectfully and complying with the dress code.
• Oversee information regarding incidents of child sexual abuse and harassment.
• Ensure children identified as victims receive necessary medical and mental-health services.
• Ensure incidents are reported promptly to applicable entities and maintain complete documentation for federal review.
• Respond sensitively and competently to the service population’s cultural and socioeconomic characteristics; collaborate with staff and service providers; provide crisis intervention according to Compass Connections training; work effectively in a fast-paced environment while maintaining composure; maintain required computer literacy; and work independently and as part of a multidisciplinary team.
• Demonstrate working knowledge of Compass Connections policies and procedures.
• Receive an annual influenza vaccination or obtain an approved medical or religious exemption, and provide proof as a new hire.

Benefits

• 100% employer-paid medical insurance, available from the first day of employment.
• 100% employer-paid dental insurance, available from the first day of employment.
• 100% employer-paid vision insurance, available from the first day of employment.
• Retirement plan options.
• Additional employer-sponsored benefits are available; ask the recruiter for a complete overview.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level