PSA Compliance Manager

Compass Connections • San Antonio, TX

6d • Onsite

About The Position

Compass Connections provides emergency shelter and group home placement for children while working toward family reunification. The PSA Compliance Manager supports implementation of federal policy and Prevention of Sexual Abuse (PSA) objectives at the organization’s HSF in San Antonio, Texas. The role helps ensure compliance with federal and state requirements, licensing standards, organizational policies, and child welfare guidelines; oversees and documents sexual abuse and harassment incidents; and supports the medical and mental health needs of identified victims. The position involves confidential administrative work, compliance monitoring and reporting, staff training and technical assistance, collaboration with program leadership, and participation in on-call rotations. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with evenings, weekends, and holidays as needed or requested by the supervisor. The role also requires completing on-call rotations.

Requirements

• Bachelor’s degree in behavioral sciences, human services, or social services; alternatively, a bachelor’s degree in business administration or management.
• At least one year of experience with child welfare standards, best practices, quality assurance, or compliance.
• Fluency in English and Spanish.
• Current First Aid, CPR, and emergency behavior intervention certifications.
• Pass a pre-employment drug screen and random drug screens during employment.
• Provide proof of work eligibility upon request; applicants must be authorized to work for any U.S. employer, and visa sponsorship is unavailable.
• Pass pre-employment and biennial criminal background checks.
• Respond sensitively and competently to the cultural and socioeconomic characteristics of the service population.
• Work collaboratively with staff, service providers, and other professionals.
• Provide crisis intervention in accordance with Compass Connections training when needed to maintain a safe environment.
• Work in a fast-paced environment while maintaining emotional control and professional composure.
• Maintain the computer literacy needed to perform the role.
• Work effectively without intensive supervision, independently and as part of a multidisciplinary team.
• Demonstrate working knowledge of Compass Connections policies and procedures.
• Provide proof of annual influenza vaccination or obtain an approved medical or religious exemption as a condition of employment.

Responsibilities

• Use the authority of the role to question staff, managers, and supervisors and guide implementation of policies and procedures affecting Prevention of Sexual Abuse objectives.
• Perform administrative support tasks related to federal policy, including managing highly confidential information.
• Collaborate with the Lead PSA Compliance Manager and Program Director to facilitate completion of sexual abuse and sexual harassment incidents.
• Conduct training for departments on PSA, standards, policies, and procedures.
• Complete on-call rotations.
• Work collaboratively with the program to complete group sessions for minors related to PSA requirements.
• Stay current on federal policy, including Section 4: Preventing, Detecting, and Responding to Sexual Abuse and Harassment, state licensing, IFR, Compass Connections policies and procedures, and other relevant child welfare guidelines and regulations.
• Collect data, draft reports, assess program compliance, make programmatic recommendations, and assist with preparing, analyzing, monitoring, and correcting report data.
• Continually assess program challenges that prevent PSA services from being met.
• Provide technical standards compliance assistance to staff, supervisors, and administrators as requested.
• Meet applicable federal and state regulatory guidelines and standards.
• Participate in scheduled meetings, team decisions, and operations.
• Work evenings, weekends, and holidays as needed or requested by the supervisor.
• Implement safety protocols, including evacuating with children and staff during emergencies.
• Review sexual abuse and sexual harassment allegations and prepare year-by-year comparison reports in accordance with federal standards.
• Develop processes, forms, and tools to help program staff achieve and monitor compliance with state and federal standards.
• Maintain confidentiality concerning the service population and program operations.
• Follow Compass Connections professional and ethical standards, show respect for staff, children, and community members, and comply with the dress code.
• Oversee information concerning incidents of child sexual abuse and harassment.
• Ensure children identified as victims receive necessary medical and mental health services.
• Ensure incidents are reported promptly to applicable entities and maintain complete documentation for federal review.
• Follow the company’s annual influenza vaccination policy or obtain an approved medical or religious exemption.

Benefits

• 100% employer-paid medical, dental, and vision insurance available on the first day of employment.
• Retirement plan options.
• Additional employer-sponsored benefits; applicants are directed to ask the recruiter for a complete overview.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager