PSA Compliance Manager

Compass Connections•San Antonio, TX

4d•Onsite

About The Position

Compass Connections provides emergency shelter and group home placement for children while working to reunite them with their families. The PSA Compliance Manager supports implementation of federal policy and the organization’s Prevention of Sexual Abuse (PSA) objectives, assesses program compliance, and provides technical assistance and recommendations to staff and program leaders. The role handles highly confidential information and requires maintaining current knowledge of federal, state, and organizational standards and procedures. The position collaborates with the Lead PSA Compliance Manager and Program Director on sexual abuse and harassment incidents, oversees incident information and documentation, and helps ensure identified victims receive necessary medical and mental health services. It also conducts training and reviews, develops compliance tools and reports, and works with program staff on PSA-related group sessions. The role participates in on-call rotations and may work evenings, weekends, and holidays as needed.

Requirements

Bachelor’s degree in behavioral sciences, human services, or social services, or a bachelor’s degree in business administration or management.
At least one year of experience working with child welfare standards, best practices, quality assurance, or compliance.
Fluency in English and Spanish.
First aid, CPR, and emergency behavior intervention certifications.
Pass a pre-employment drug screen and random drug screens during employment.
Provide proof of work eligibility status upon request.
Pass pre-employment and biennial criminal background checks.
Respond sensitively and competently to the cultural and socioeconomic characteristics of the service population.
Work collaboratively with staff members, service providers, and professionals.
Work in a fast-paced environment while maintaining emotional control and professional composure.
Maintain the computer literacy needed to perform the responsibilities of the position.
Work effectively without intensive supervision, both independently and as a member of a multidisciplinary team.
Demonstrate working knowledge of Compass Connections policies and procedures.
Receive an annual influenza vaccination or obtain an approved medical or religious exemption, and provide proof as a new hire.
Be authorized to work for any employer in the United States; visa sponsorship is not available.

Responsibilities

Support access to the program and use the authority of the role to question staff, managers, and supervisors to guide implementation of policies and procedures and advance Prevention of Sexual Abuse objectives.
Perform administrative support tasks related to federal policy implementation, including managing highly confidential information.
Collaborate with the Lead PSA Compliance Manager and Program Director to facilitate completion of all sexual abuse and sexual harassment incidents.
Conduct department training on PSA, standards, policies, and procedures.
Complete on-call rotations.
Work collaboratively with the program to complete group sessions for minors related to PSA requirements.
Maintain current knowledge of federal policy, including Section 4: Preventing, Detecting, and Responding to Sexual Abuse and Harassment, state licensing, IFR, Compass Connections policies and procedures, and other relevant child welfare guidelines and regulations.
Collect data, draft reports, assess program compliance, and make programmatic recommendations regarding federal policy implementation; assist with preparing, analyzing, monitoring, and correcting report data.
Continually assess program challenges that prevent PSA services from being met.
Provide technical standards-compliance assistance to staff, supervisors, and administrators as requested.
Meet applicable federal and state regulatory guidelines and standards.
Participate in scheduled meetings, team decisions, and operations.
Work evenings, weekends, and holidays as needed or requested by the supervisor.
Implement Compass Connections safety protocols, including evacuating with children and other staff during emergencies.
Review sexual abuse and sexual harassment allegations and prepare a year-by-year comparison report in accordance with federal standards.
Develop processes, forms, and tools to help program staff achieve and monitor compliance with state and federal standards.
Maintain confidentiality concerning the service population and program operations.
Follow Compass Connections professional and ethical conduct standards, including treating agency staff, children, and community members respectfully and complying with the dress code.
Oversee information on incidents of child sexual abuse and harassment.
Ensure children identified as victims receive necessary medical and mental health services.
Ensure incidents are reported promptly to applicable entities and maintain complete documentation for federal review.
Implement crisis intervention according to Compass Connections training when needed to maintain a safe environment.