Prevention of Sexual Abuse (PSA) Compliance Manager - JOR

NATIONAL YOUTH ADVOCATE PROGRAM•Chicago, IL
•$65,000 - $65,000•Onsite

About The Position

The Prevention of Sexual Abuse (PSA) Compliance Manager for La Jornada oversees implementation, training, documentation, and ongoing compliance with ORR Policy Sections 4 and 5 and the Interim Final Rule (IFR) for preventing, detecting, and responding to sexual abuse and sexual harassment. The role promotes a respectful, supportive workplace and elevates relevant issues and concerns to program leadership and ORR. It serves as a subject matter expert and point of contact for program staff and ORR stakeholders on related policies, standards, reporting, and compliance. The manager works with program leadership, ORR’s PCAN Team and Coordinator, NYAP’s HR department, clinicians, case managers, monitors, auditors, and other stakeholders. The role supports incident reporting and review, risk assessments, staffing plans, referrals, audits, corrective action plans, training, recordkeeping, and development of child-friendly PSA materials. Some travel is required, and the position requires willingness to work nontraditional hours and be on call, potentially at nights or on weekends.

Requirements

  • Bachelor’s degree in behavioral sciences, human services, or social services.
  • At least one year of experience working with child welfare standards, best practices, quality assurance, or compliance.
  • Fluency in Spanish; bilingual English-Spanish ability is required.
  • Ability to pass a criminal background check.
  • Proficiency with desktop and laptop computers, smartphones, tablets, printers, fax machines, photocopiers, and word-processing, spreadsheet, and database software.
  • Minimum automobile insurance coverage of $100,000/$300,000 bodily liability coverage.
  • Must be at least 21 years old, have a valid state driver’s license, a reliable personal vehicle, and a good driving record.
  • Willingness to travel and work flexible, nontraditional hours, including possible on-call responsibilities at nights or on weekends.
  • Strong verbal, listening, and written communication skills and excellent internal and external customer service.
  • Compassionate attitude, strong understanding of child development, and a nurturing teaching approach.
  • Ability to meet the physical demands of the job, including manual dexterity and sensory acuity; repetitive motion; prolonged sitting and standing; occasional lifting up to 25 pounds, bending, pulling, and carrying; and frequent travel and driving while seated for extended periods.

Responsibilities

  • Perform work consistent with NYAP’s mission, values, and philosophies, and help establish a respectful and supportive workplace.
  • Provide child-friendly PSA orientations to children in care and oversee implementation, training, documentation, and ongoing compliance with ORR policy and the IFR.
  • Review grievances and grievance boxes, and elevate grievances to the program director for resolution.
  • Promote a culture of safety and proactive risk management, including adherence to ORR Policy and Manual of Procedure Sections 4 and 5.
  • Work with program leadership and ORR’s PCAN Team to provide guidance and ensure implementation of procedures for preventing, detecting, and responding to sexual abuse, sexual harassment, inappropriate sexual behavior, and code-of-conduct violations; maintain related records.
  • Coordinate with NYAP HR regarding ORR background-check requirements and hiring considerations before staff have contact with minors.
  • Ensure compliance with ORR and state guidelines for Significant Incident Reports (SIRs) and Child Level Events (CLEs), and advise program leadership and staff.
  • Lead and guide the program’s SIR Review Team, clinicians, case managers, and other staff on reporting to ORR and CPS; conduct staff training on prevention, detection, and response to sexual abuse and sexual harassment.
  • Serve as the program’s point of contact and subject matter expert for program and ORR stakeholders on the IFR and ORR policies relating to sexual abuse, sexual harassment, inappropriate sexual behavior, and staff code-of-conduct violations.
  • Liaise with ORR’s PCAN Coordinator and designated program stakeholders to implement ORR/IFR compliance within six months of a facility opening.
  • Support creation and updates of staffing plans; review sexual-abuse SIRs, risk assessments, and incident management evaluations with sexual-abuse or sexual-harassment components, and provide program guidance.
  • Complete referrals to legal service providers, child advocates, the Office of Trafficking in Persons, and other stakeholders as required by ORR policy.
  • Report on ORR Policy/IFR matters to the program director and PSA Review Team as needed, provide accountability for compliance, and elevate concerns to the National Director of Operations.
  • Ensure programs follow ORR policy for third-party reporting and protect privacy and confidentiality.
  • Collect, assemble, prepare, present, and submit documentation for ORR and IFR audits; work with monitors and auditors on document requests and corrective action plans; and attend required audits and monitoring visits.
  • Participate in program staffing meetings as the point of contact for case reports involving sexual abuse, sexual harassment, or inappropriate sexual behavior, and respond to ORR, PSA Coordinator, and monitor requests.
  • Compile data and create reports for PCAN and other ORR and state stakeholders as needed.
  • Create, maintain, and update ORR PSA bulletin boards and staffing plans; update video-monitoring requirements and document upgrades; and update or provide PSA orientations when needed.
  • Participate as a subject matter expert in Incident Review Team meetings, create and update NYAP PSA guidelines and ORR/IFR documentation, and maintain records for audit purposes.
  • Participate in public appearances and presentations as requested and collaborate with other NYAP programs and staff.
  • Assist with developing child-friendly PSA materials and keeping required posters and materials current.
  • Collaborate on continuous quality improvement to ensure service quality and reporting meet contract requirements.
  • Perform other duties as requested.

Benefits

  • 33 paid days off each year: 11 holidays and 22 days of PTO.
  • Healthcare benefits for employees and their families.
  • Pet insurance with discounts and reimbursements.
  • Competitive salaries and benefits, including a 401(k).
  • Summer hours off, including half-day Fridays and work anniversary trips.
  • Mileage reimbursement.
  • Phone allowance.
  • Student loan repayment assistance.
  • CEUs and ongoing training and education.
  • Relocation reimbursement may be available for qualified candidates.
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