Protective Services Officer Unarmed - St. Francis Downtown
About The Position
The Protective Services Officer provides internal and external safety and security functions to support the general safety of Bon Secours facilities. The role includes participating in investigations and detentions when warranted. Officers are assigned to an area and respond to radio and/or telephone calls for routine or emergency assistance. The position protects patients, visitors, and employees; patrols hospital property; enforces facility policies; monitors activity through closed-circuit television; intervenes in confrontations as appropriate; and documents duties, activity, and incidents. Other job-related duties may be assigned by a supervisor, subject to reasonable accommodation.
Requirements
- High school diploma or GED.
- Valid driver's license.
- BLS Basic Life Support certification from the American Heart Association within 6 months of hire.
- Meet South Carolina Law Enforcement Division licensure requirements (armed – Taser) within 6 months of hire and maintain licensure thereafter.
- Complete TASER Training certification within 60 days, in accordance with SLED guidelines.
- Complete Non-Violent Crisis Intervention Training within 6 months of hire.
- Basic skills using Microsoft Word.
- Proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment, such as batons, handcuffs, body-worn cameras, and soft restraints.
- Technical skills in radio communication, report writing, surveillance systems, and access control software, including accurately documenting incidents and coordinating with clinical teams and law enforcement.
- Effective communication, active listening, empathy, and conflict resolution skills.
Nice To Haves
- Vocational/Technical Degree.
- 1–2 years of security, law enforcement, or military experience.
Responsibilities
- Protect patients, visitors, and employees by providing escorts, patrolling grounds, and mitigating environment-of-care safety hazards.
- Deter criminal activity through routine patrols of hospital property, including parking lots and decks.
- Enforce policies such as parking regulations, visitation policies, drug enforcement, and tobacco-free/smoking policies.
- Monitor hospital activity on closed-circuit television and respond to escalating situations that may require protective services involvement.
- Intervene in patient, visitor, and/or staff confrontations as appropriate.
- Document duties performed, including daily activity logs and incident reports.
- Respond to radio and/or telephone calls for routine or emergency assistance.
- Participate in investigations and detentions when warranted.
Benefits
- Competitive pay, incentives, and referral bonuses.
- 403(b) with employer contributions when eligible.
- Medical, dental, vision, and prescription coverage.
- HSA/FSA options.
- Life insurance.
- Mental health resources and discounts.
- Paid time off.
- Parental and FMLA leave.
- Short- and long-term disability.
- Backup care for children and elders.
- Tuition assistance.
- Professional development and continuing education support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
