Protective Services Officer Armed - St. Francis Downtown

Bon Secours Mercy Health•Greenville, SC

1d•Onsite

About The Position

The Protective Services Officer provides internal and external safety and security functions to support the general safety of Bon Secours Mercy Health facilities. The role includes participating in investigations and detentions when warranted. Officers are assigned to an area and respond to radio and/or telephone calls for routine or emergency assistance. The position protects patients, visitors, and employees, deters criminal activity, enforces facility policies, monitors activity through closed-circuit television, and responds to confrontations as appropriate. Officers document their duties, including daily activity logs and incident reports. The listed responsibilities are not exhaustive, and employees may be assigned other job-related duties, subject to reasonable accommodation.

Requirements

High school diploma or GED.
Valid driver's license.
1–2 years of security, law enforcement, or military experience.
Obtain BLS Basic Life Support certification from the American Heart Association within 6 months of hire.
Meet South Carolina Law Enforcement Division licensure requirements for armed service and Taser within 6 months of hire, and maintain the required licensure.
Complete TASER training certification within 60 days, in accordance with SLED guidelines.
Complete Non-Violent Crisis Intervention Training within 6 months of hire.
Complete firearms training and successfully pass bi-annual firearms qualifications.
Maintain proficiency and standards with all issued equipment, including firearms.
Demonstrate proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment, such as batons, handcuffs, body-worn cameras, and soft restraints.
Maintain technical skills in radio communication, report writing, surveillance systems, and access control software.
Use Microsoft Word at a basic skills level.
Demonstrate effective communication, active listening, empathy, and conflict resolution.

Nice To Haves

Vocational/Technical Degree.

Responsibilities

Protect patients, visitors, and employees by providing escorts, patrolling grounds, and mitigating environment-of-care safety hazards.
Conduct routine patrols of hospital property, including parking lots and decks, to deter criminal activity.
Enforce policies, including parking regulations, visitation policies, drug enforcement, and tobacco-free/smoking policies.
Monitor hospital activity on closed-circuit television and respond to escalating situations that may require Protective Services involvement.
Intervene in patient, visitor, and/or staff confrontations as appropriate.
Document duties performed, including daily activity logs and incident reports.
Respond to radio and/or telephone calls for routine and emergency assistance.
Participate in investigations and detentions when warranted.