Protective Services Officer Armed - St. Francis Downtown

Bon Secours Health System•Greenville, SC

2d•Onsite

About The Position

The Protective Services Officer provides internal and external safety and security functions to support the general safety of Bon Secours facilities. The role includes participating in investigations and detentions when warranted. Officers are assigned to an area and respond to radio and telephone calls for routine or emergency assistance. The officer protects patients, visitors, and employees through escorts and patrols, helps mitigate environmental safety hazards, deters criminal activity, enforces facility policies, monitors closed-circuit television, intervenes in confrontations as appropriate, and documents work through activity logs and incident reports. The position requires firearms qualification and proficiency with issued equipment and defensive tools, along with effective radio communication, report writing, surveillance, and access-control skills. The schedule is 40 hours per week with rotating shifts. The role requires a high school diploma or GED, a valid driver's license, and 1–2 years of security, law enforcement, or military experience. Required certifications and training include BLS, South Carolina SLED licensure for armed/Taser duties, TASER certification, Non-Violent Crisis Intervention Training, and firearms training, with specified deadlines after hire.

Requirements

High school diploma or GED.
Valid driver's license.
1–2 years of security, law enforcement, or military experience.
BLS Basic Life Support certification from the American Heart Association within 6 months of hire.
Meet South Carolina Law Enforcement Division licensure requirements for armed/Taser duties within 6 months of hire and maintain licensure thereafter.
Complete TASER Training certification within 60 days, in accordance with SLED guidelines.
Complete Non-Violent Crisis Intervention Training within 6 months of hire.
Complete firearms training and successfully pass bi-annual firearms qualifications.
Maintain proficiency and standards with issued equipment, including firearms.
Basic skills using Microsoft Word.
Proficiency in using, maintaining, and following safety protocols for defensive tools and restraint equipment, such as batons, handcuffs, body-worn cameras, and soft restraints.
Technical skills in radio communication, report writing, surveillance systems, and access control software, including accurate incident documentation and coordination with clinical teams and law enforcement.
Effective communication, active listening, empathy, and conflict-resolution skills.

Nice To Haves

Vocational or technical degree.

Responsibilities

Protect patients, visitors, and employees by providing escorts, patrolling grounds, and mitigating environmental-of-care safety hazards.
Deter criminal activity through routine patrols of hospital property, including parking lots and decks.
Enforce policies, including parking regulations, visitation policies, drug enforcement, and tobacco-free/smoking policies.
Monitor hospital activity on closed-circuit television to identify escalating situations that may require Protective Services involvement.
Intervene in patient, visitor, and staff confrontations as appropriate.
Document duties performed, including daily activity logs and incident reports.
Respond to radio and telephone calls for routine and emergency assistance.
Participate in investigations and detentions when warranted.
Maintain proficiency with issued equipment and meet bi-annual firearms qualification requirements.