Protective Services Officer Armed - St. Francis Downtown
About The Position
The Protective Services Officer provides internal and external safety and security functions to support the general safety of Bon Secours facilities, including participating in investigations and detentions when warranted. Officers are assigned to an area and respond to radio or telephone calls for routine and emergency assistance. The role protects patients, visitors, and employees through escorts, patrols, hazard mitigation, policy enforcement, surveillance monitoring, and appropriate intervention in confrontations. Officers document their duties in activity logs and incident reports. This role requires security, law enforcement, or military experience; firearms qualifications; and proficiency with security equipment, radio communications, report writing, surveillance systems, and access control software. Required certifications and training must be completed within specified periods after hire.
Requirements
- High school diploma or GED.
- Valid driver’s license.
- 1–2 years of security, law enforcement, or military experience.
- Meet South Carolina Law Enforcement Division licensure requirements for armed service and Taser within 6 months of hire, and maintain licensure thereafter.
- Complete Taser training certification within 60 days of hire.
- Complete BLS Basic Life Support certification through the American Heart Association within 6 months of hire.
- Complete Non-Violent Crisis Intervention Training within 6 months of hire.
- Complete firearms training and successfully pass biannual firearms qualifications.
- Maintain proficiency with issued equipment, including firearms.
- Demonstrate proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment, such as batons, handcuffs, body-worn cameras, and soft restraints.
- Maintain technical skills in radio communication, report writing, surveillance systems, and access control software, and accurately document incidents and coordinate with clinical teams and law enforcement.
- Basic skills using Microsoft Word.
- Demonstrate effective communication, active listening, empathy, and conflict resolution skills.
Nice To Haves
- Vocational/Technical Degree
Responsibilities
- Protect patients, visitors, and employees by providing escorts, patrolling grounds, and mitigating environment-of-care safety hazards.
- Deter criminal activity through routine patrols of hospital property, including parking lots and decks.
- Enforce policies, including parking regulations, visitation policies, drug enforcement, and tobacco-free and smoking policies.
- Monitor hospital activity on closed-circuit television and identify escalating situations that may require Protective Services involvement.
- Intervene appropriately in confrontations involving patients, visitors, or staff.
- Document duties performed, including completing daily activity logs and incident reports.
- Respond to radio and telephone calls for routine or emergency assistance.
- Participate in investigations and detentions when warranted.
- Maintain proficiency and standards with issued equipment, including firearms, and successfully pass biannual firearms qualifications.
Benefits
- Competitive pay, incentives, and referral bonuses.
- 403(b) with employer contributions when eligible.
- Medical, dental, vision, and prescription coverage.
- HSA/FSA options.
- Life insurance.
- Mental health resources and discounts.
- Paid time off.
- Parental and FMLA leave.
- Short- and long-term disability.
- Backup care for children and elders.
- Tuition assistance.
- Professional development and continuing education support.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
