Protective Services Officer Armed - St. Francis Downtown
About The Position
The Protective Services Officer provides internal and external safety and security functions to support the general safety of Bon Secours facilities. The role may participate in investigations and detentions when warranted. Officers are assigned to an area and respond to radio and telephone calls for routine or emergency assistance. The officer protects patients, visitors, and employees through escorts, patrols, and mitigation of environment-of-care safety hazards. The role deters criminal activity, enforces facility policies, monitors closed-circuit television, intervenes in confrontations as appropriate, and documents duties and incidents. The listed responsibilities are not exhaustive; employees may be asked to perform other job-related duties as required by a supervisor, subject to reasonable accommodation.
Requirements
- High school diploma or GED.
- Valid driver’s license.
- 1–2 years of security, law enforcement, or military experience.
- Meet South Carolina Law Enforcement Division licensure requirements for armed duty and Taser within 6 months of hire, and maintain licensure thereafter.
- Complete TASER Training certification within 60 days, in accordance with SLED guidelines.
- Obtain BLS Basic Life Support certification from the American Heart Association within 6 months of hire.
- Successfully pass biannual firearms qualifications and maintain proficiency and standards with issued equipment, including firearms.
- Demonstrate proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment, such as batons, handcuffs, body-worn cameras, and soft restraints, in alignment with healthcare regulations and organizational policies.
- Maintain technical skills in radio communication, report writing, surveillance systems, and access control software, and accurately document incidents and coordinate with clinical teams and law enforcement.
- Demonstrate effective communication, active listening, empathy, and conflict-resolution skills.
- Complete Non-Violent Crisis Intervention Training within 6 months of hire.
- Complete firearms training.
Nice To Haves
- Vocational or technical degree.
Responsibilities
- Provide escorts and patrol grounds to protect patients, visitors, and employees.
- Mitigate environment-of-care safety hazards.
- Conduct routine patrols of hospital property, including parking lots and decks, to deter criminal activity.
- Enforce policies, including parking regulations, visitation policies, drug enforcement, and tobacco-free/smoking policies.
- Monitor hospital activity on closed-circuit television and respond to escalating situations that may require protective services involvement.
- Intervene in patient, visitor, and staff confrontations as appropriate.
- Document duties performed, including daily activity logs and incident reports.
- Respond to radio and telephone calls for routine or emergency assistance.
- Participate in investigations and detentions when warranted.
Benefits
- Competitive pay, incentives, and referral bonuses.
- 403(b) with employer contributions, when eligible.
- Medical, dental, vision, and prescription coverage.
- HSA/FSA options.
- Life insurance.
- Mental health resources and discounts.
- Paid time off.
- Parental and FMLA leave.
- Short- and long-term disability.
- Backup care for children and elders.
- Tuition assistance.
- Professional development and continuing education support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
