Protective Services Officer Unarmed – Anderson Hospital

Mercy Health BSMH • Union Township, OH

4d

About The Position

The Protective Services Officer provides internal and external safety and security functions to support the general safety of BSMH facilities. The role includes participating in investigations and detentions when warranted. Officers are assigned to an area and respond to radio and/or telephone calls for routine or emergency assistance.

The officer protects patients, visitors, and employees; deters criminal activity; enforces facility policies; monitors closed-circuit television; responds to confrontations as appropriate; and documents work through daily activity logs and incident reports. This description is not exhaustive, and employees may be required to perform other job-related duties as directed by their supervisor, subject to reasonable accommodation.

Requirements

• High school diploma or GED.
• Valid driver’s license.
• BLS Basic Life Support certification from the American Heart Association, required within 6 months of hire.
• Must meet South Carolina Law Enforcement Division licensure requirements (armed – Taser) within 6 months of hire and complete TASER Training certification within 60 days, in accordance with SLED guidelines, maintaining certification thereafter.
• Non-Violent Crisis Intervention Training, required within 6 months of hire.
• Basic skills using Microsoft Word.
• Proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment, such as batons, handcuffs, body-worn cameras, and soft restraints, aligned with healthcare regulations and organizational policies.
• Technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to accurately document incidents and coordinate effectively with clinical teams and law enforcement.
• Effective communication, active listening, empathy, and conflict-resolution skills.

Nice To Haves

• Vocational/Technical Degree.
• 1–2 years of security, law enforcement, or military experience.

Responsibilities

• Protect patients, visitors, and employees by providing escorts, patrolling grounds, and mitigating environment-of-care safety hazards.
• Deter criminal activity through routine patrols of hospital property, including parking lots and decks.
• Enforce policies, including parking regulations, visitation policies, drug enforcement, and tobacco-free/smoking policies.
• Monitor hospital activity on closed-circuit television for escalating situations that may require Protective Services involvement.
• Intervene in patient, visitor, and/or staff confrontations as appropriate.
• Document duties performed, including completion of daily activity logs and incident reports.
• Respond to radio and/or telephone calls for routine and emergency assistance.
• Participate in investigations and detentions when warranted.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED