Protective Services Officer Unarmed – Richmond Community Hospital - PRN
About The Position
The Protective Services Officer provides internal and external safety and security functions to support the general safety of Bon Secours facilities, including participating in investigations and detentions when warranted. Officers are assigned to an area and respond to radio or telephone calls for routine or emergency assistance. This position is at Richmond Community Hospital and is listed as PRN, with evening/night shifts and 0.01 scheduled weekly hours. The role protects patients, visitors, and employees; patrols hospital property; enforces facility policies; monitors activity through closed-circuit television; responds to confrontations; and documents duties and incidents. Officers may also be asked to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Requirements
- High school diploma or GED.
- Valid driver’s license.
- BLS Basic Life Support certification from the American Heart Association within six months of hire.
- Non-Violent Crisis Intervention Training within six months of hire.
- Basic skills using Microsoft Word.
- Proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment, including batons, handcuffs, body-worn cameras, and soft restraints, in accordance with healthcare regulations and organizational policies.
- Technical skills in radio communication, report writing, surveillance systems, and access control software, including accurately documenting incidents and coordinating with clinical teams and law enforcement.
- Effective communication, active listening, empathy, and conflict-resolution skills.
Nice To Haves
- Vocational or technical degree.
- 1–2 years of security, law enforcement, or military experience.
Responsibilities
- Protect patients, visitors, and employees by providing escorts, patrolling grounds, and mitigating environmental safety hazards.
- Conduct routine patrols of hospital property, including parking lots and decks, to deter criminal activity.
- Enforce policies such as parking regulations, visitation policies, drug enforcement, and tobacco-free/smoking policies.
- Monitor hospital activity using closed-circuit television and respond to situations that may require Protective Services involvement.
- Intervene in patient, visitor, or staff confrontations as appropriate.
- Document duties performed, including completing daily activity logs and incident reports.
- Respond to radio or telephone calls for routine or emergency assistance.
- Participate in investigations and detentions when warranted.
- Perform other job-related duties as required by the supervisor, subject to reasonable accommodation.
Benefits
- Competitive pay, incentives, and referral bonuses.
- 403(b) with employer contributions when eligible.
- Medical, dental, vision, and prescription coverage.
- HSA/FSA options.
- Life insurance.
- Mental health resources and discounts.
- Paid time off.
- Parental and FMLA leave.
- Short- and long-term disability.
- Backup care for children and elders.
- Tuition assistance.
- Professional development and continuing education support.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
