Security Officer Unarmed - Richmond Community Hospital

Bon Secours Mercy Health•Richmond, VA
•$18 - $27•Onsite

About The Position

The Protective Services Officer provides internal and external safety and security functions in support of the general safety of Bon Secours facilities. The officer may participate in investigations and detentions when warranted, is assigned to an area, and responds to radio or telephone calls for routine and emergency assistance. The role protects patients, visitors, and employees through escorts, patrols, safety-hazard mitigation, policy enforcement, surveillance monitoring, and appropriate intervention in confrontations. Officers document their activities, including daily logs and incident reports. The description notes that this is not an exhaustive list of duties and that other job-related work may be assigned by a supervisor, subject to reasonable accommodation.

Requirements

  • High school diploma or GED.
  • Valid driver’s license.
  • American Heart Association Basic Life Support (BLS) certification required within six months of hire.
  • Non-Violent Crisis Intervention Training required within six months of hire.
  • Basic skills using Microsoft Word.
  • Proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment, such as batons, handcuffs, body-worn cameras, and soft restraints, in alignment with healthcare regulations and organizational policies.
  • Technical skills in radio communication, report writing, surveillance systems, and access control software, including accurate incident documentation and coordination with clinical teams and law enforcement.
  • Effective communication, active listening, empathy, and conflict-resolution skills.

Nice To Haves

  • Vocational or technical degree.
  • One to two years of security, law enforcement, or military experience.

Responsibilities

  • Provide escorts and patrol grounds to protect patients, visitors, and employees, and mitigate environment-of-care safety hazards.
  • Conduct routine patrols of hospital property, including parking lots and decks, to deter criminal activity.
  • Enforce policies, including parking regulations, visitation policies, drug enforcement, and tobacco-free/smoking policies.
  • Monitor hospital activity on closed-circuit television and identify escalating situations that may require Protective Services involvement.
  • Intervene in patient, visitor, or staff confrontations as appropriate.
  • Document duties performed, including daily activity logs and incident reports.
  • Respond to radio and telephone calls for routine and emergency assistance.
  • Participate in investigations and detentions when warranted.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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