Protective Services Officer Unarmed – Richmond Community Hospital - PRN
About The Position
The Protective Services Officer provides internal and external safety and security functions to support the general safety of Bon Secours facilities, including participating in investigations and detentions when warranted. Officers are assigned to an area and respond to radio and/or telephone calls for routine or emergency assistance. The position is based at Richmond Community Hospital and is scheduled for evenings/nights on a PRN basis. The officer protects patients, visitors, and employees through escorts, grounds patrols, and mitigation of environment-of-care safety hazards. The role also involves deterring criminal activity, enforcing facility policies, monitoring closed-circuit television, intervening in confrontations as appropriate, and documenting activities and incidents. A high school diploma or GED and a valid driver’s license are required. BLS Basic Life Support certification from the American Heart Association and Non-Violent Crisis Intervention Training must be obtained within six months of hire. One to two years of security, law enforcement, or military experience and a vocational/technical degree are preferred. The stated pay range is $18.11 to $27.17. Benefits may vary based on market and employment status.
Requirements
- High school diploma or GED.
- Valid driver’s license.
- BLS Basic Life Support certification from the American Heart Association, required within six months of hire.
- Non-Violent Crisis Intervention Training, required within six months of hire.
- Basic skills using Microsoft Word.
- Proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment, such as batons, handcuffs, body-worn cameras, and soft restraints, in alignment with healthcare regulations and organizational policies.
- Technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to document incidents accurately and coordinate with clinical teams and law enforcement.
- Effective communication, active listening, empathy, and conflict-resolution skills.
Nice To Haves
- Vocational/technical degree.
- One to two years of security, law enforcement, or military experience.
Responsibilities
- Protect patients, visitors, and employees by providing escorts, patrolling grounds, and mitigating environment-of-care safety hazards.
- Deter criminal activity through routine patrols of hospital property, including parking lots and decks.
- Enforce policies such as parking regulations, visitation policies, drug enforcement, and tobacco-free/smoking policies.
- Monitor hospital activity on closed-circuit television to identify escalating situations that may require Protective Services involvement.
- Intervene in patient, visitor, and/or staff confrontations as appropriate.
- Document duties performed, including completion of daily activity logs and incident reports.
- Respond to radio and/or telephone calls for routine or emergency assistance.
- Participate in investigations and detentions when warranted.
Benefits
- Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
- Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
- Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
- Tuition assistance, professional development, and continuing education support.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Education Level
High school or GED
